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Cashier

The Cashier performs daily tasks with a focus on assisting students and parents with account inquiries, explaining billing and payment options, and maintaining confidentiality of financial records. The ideal candidate will ensure the accuracy and integrity of financial data related to student payments, support processing and recording of cash, checks, and electronic transactions, issue receipts, and reconcile daily balances.

Responsibilities

Provide guidance and counseling to students and families regarding account balances, billing, and payment options.

Prepare and process tuition benefit program documentation for eligible students.

Respond promptly and professionally to phone calls and emails from students, families, and campus departments.

Enter and maintain student loan data within the loan agency database.

Create and manage individual borrower files; respond to borrower inquiries in a timely manner.

Conduct monthly reviews of loan accounts to identify and address delinquencies.

Serve as the primary contact for collection agencies, coordinating borrower communication and collection activities.

Process exit documentation for graduating students and those withdrawing from the College.

Review, post, reconcile, and deposit all student account payments.

Download, review, post, and reconcile electronic payment and transaction files.

Prepare and reconcile daily bank deposits.

Research and resolve payment and deposit discrepancies.

Download and process insurance waiver information in the Banner system.

Process and issue student refunds in accordance with institutional policies.

Set up and maintain other non-student billings, including updates and adjustments, as needed.

Post and reconcile other non-student charges, as needed.

Oversee and improve office workflows and procedures to ensure efficiency.

Perform other related duties as assigned.

Essential Job Functions

Marginal Job Functions

Required Qualifications

High School Diploma

Progressively responsible experience in receivables office, banking or bookkeeping

Experience in customer relations

Working experience using general ledger accounting (or equivalent education)

Demonstrated ability to work under pressure of daily, weekly and monthly deadlines with frequent interruptions

Good interpersonal skills, including sensitivity, discretion and confidentiality

Excellent math skills

Familiarity with data entry

Proficient in using various software applications and tools with the ability to quickly learn and adapt to new technologies

Proven track record of working effectively in a positive team environment

Legible handwriting

Note: Any offer made to an external candidate will be contingent upon satisfactory completion of a background investigation, pre-employment drug/alcohol testing, and completion of a confidentiality statement.

Desired Qualifications

Working knowledge of Oberlin College

Experience with SCT Banner, as well as familiarity with financial aid and student records.

Compensation

The Pay Grade 6 Cashier – Administrative Assistant position is to be filled at a salary rate of $27.06 per hour or at the appropriate transfer rate for internal candidates and includes an excellent benefits package. This position is a 12 month continuing .75 FTE position.

Special Instructions to Applicants

This position is open to all current OCOPE members who will be given preference for the 10-day review period expiring 03/26/2026 and is also available to external candidates during this time.

Note: Applicants chosen for interview will be contacted to take the following tests in the Human Resources Office: Keyboarding, Basic Word, Basic Excel and Proofreading testing. Candidates must pass all tests in order to be considered for an interview.