Cashier

Job Summary

The cashier is responsible for handling customer transactions efficiently and accurately while delivering excellent customer service. The role ensures smooth order processing, proper cash handling, and maintaining a clean and organized counter area.

Key Responsibilities

Customer Service

• Greet customers in a friendly and professional manner
• Take orders clearly and accurately
• Answer questions about menu items and make recommendations
• Handle customer complaints politely and escalate when needed

Transaction Handling

• Process payments (cash, card, online orders)
• Issue receipts and ensure correct billing
• Manage POS system efficiently
• Handle refunds and exchanges according to company policy

Order Coordination

• Communicate orders clearly with baristas/kitchen team
• Ensure correct order delivery to customers
• Monitor order flow (dine-in, takeaway, delivery platforms like Talabat/Snoonu)

Cash Management

• Maintain accurate cash drawer at all times
• Perform opening and closing cash counts
• Report any discrepancies immediately

Cleanliness & Organization

• Keep cashier area clean and organized
• Ensure menus, displays, and POS area are presentable
• Follow hygiene and safety standards

Requirements

• Previous experience as a cashier or in customer service preferred
• Basic math and computer skills
• Good communication skills
• Ability to work under pressure in a fast-paced environment

Skills

• Attention to detail
• Strong customer service mindset
• Team coordination
• Time management

Working Conditions

• Standing for long periods
• Working in busy shifts (peak hours, weekends, holidays)

Job Type: Full-time

Pay: QAR4,000.00 per month

Work Location: In person