Cashier

Job Title: Cashier

Location: Grand Prairie, Texas

Job Type: Part Time/Full Time

Company Overview:

Palace Poker is D/FW’s premier poker destination—where high-energy action meets first-class hospitality. We’re passionate about delivering exceptional service, upholding a secure and fully compliant environment, and creating a warm, inviting atmosphere for both our guests and our team. Located in the heart of D/FW, Palace Poker is where the excitement of poker and the comfort of a luxury club come together.

Position Summary:

Palace Poker is looking for experienced Cage Cashiers who are responsible for exceptional guest service and precise financial transactions. This role requires individuals who are detail-oriented, skilled in cash handling, and thrive in an upscale, service-driven environment.

Key Responsibilities:

• Greet guests and team members warmly, ensuring each transaction is handled with professionalism.
• Create a seamless, luxury financial experience for guests by assisting with inquiries and providing clear, concise explanations of all transactions.
• Resolve guest concerns quickly and efficiently, anticipating potential service needs.
• Provide accurate and timely financial assistance, ensuring that each interaction meets the standards of Palace Poker’s exclusive club environment.
• Process cash and chip transactions with speed and accuracy, maintaining an error-free work standard.
• Accurately count and verify cash drawers, chip transactions, and financial exchanges throughout the shift.
• Balance daily cash transactions and maintain a precise drawer balance at all times.
• Conduct vault transactions, ensuring that all financial movements comply with internal security protocols.
• Verify and process credit card, check, and cash advance transactions, following compliance procedures.
• Complete Currency Transaction Reports (CTRs), Multiple Transaction Logs (MTLs), and other financial compliance forms as required.
• Adhere to strict security measures when handling cash, chips, and financial instruments.
• Maintain confidentiality regarding guest information, financial transactions, and internal processes.
• Follow anti-money laundering (AML) protocols and assist in financial tracking for compliance purposes.
• Assist in fraud detection and prevention efforts, identifying and reporting any suspicious activity.
• Work closely with supervisors and management to maintain operational excellence.
• Assist in training new team members on standard procedures and service expectations.
• Maintain a clean, organized, and well-presented work area that aligns with the club’s luxury standards.
• Perform other duties as assigned in support of the overall success of Palace Poker.
  
  

Qualifications:

• The minimum age for these positions is 21.
• A minimum of one year experience in casino, club, or high-volume cash-handling environments is required.
• Proficiency in POS systems, currency counters, and financial reconciliation software (experience with Poker Atlas, POS, or similar systems is a plus).
• Strong mathematical skills and ability to perform rapid, accurate financial calculations.
• Detail-oriented with exceptional accuracy in counting large sums of cash and chips.
• Ability to remain composed and professional in a fast-paced, service-driven environment.
• Knowledge of financial compliance, IRS reporting (CTR/MTL), and security procedures is preferred.
• Ability to work nights, weekends and holidays.
  
  

The posted hourly rate does not include tips.

Full-Time and Part-Time positions are available.

Palace Poker is an Equal Opportunity Employee