Payment Collection & Receipting:
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Receive and process payments from owners through cash, credit card (POS), bank transfer, and online payment portals
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Issue official system‑generated receipts promptly for all collections
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Ensure payments are correctly applied to the respective owner accounts, units, and communities
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Handle advance & partial payments, penalties, and adjustments as per OA policies
Cash Handling:
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Custodian of cash collections in accordance with cash handling & security procedures
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Perform daily cash counts and match physical cash with system records
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Ensure timely cash deposits into designated Owners Association bank accounts
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Report shortages, overages, or discrepancies immediately to Finance Management
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Ensure no commingling of funds between different OAs or Communities
Credit Card & Online Payment Processing:
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Process credit card payments accurately via approved POS systems
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Monitor online payment gateways and confirm successful transaction settlements
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Ensure correct posting of card and online collections to the accounting system
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Track transaction fees, failed payments, reversals, and reconcile them to bank accts.
Daily Reconciliation & Reporting:
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Prepare daily collection reports segregated by payment mode (cash, card, online, bank transfer)
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Reconcile cashier collections with POS reports, bank statements, and systems
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Submit daily summaries with supporting documents to the Finance Team
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Maintain proper audit trails for all transactions
Compliance & Internal Controls:
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Maintain proper documentation for verification and audit purposes
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Maintain organized records of receipts, POS slips, online confirmations, and deposit slips
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Ensure accurate filing (physical or digital) in accordance with document retention policies
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Support auditors with cashier‑related schedules, confirmations, and reconciliations
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Liaise with banks and payment gateway providers, as required
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Support month‑end close activities related to collections and reconciliations
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Adhere strictly to system access controls and authorization levels
Qualification:
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Bachelor’s degree Finance or Accounting
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Certification in Accounting
Experience and Other Skills:
Experience
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Minimum of 5 years of experience in a similar role, preferably in property management, Owners Association or Community Management.
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Experience in Property Management systems and Oracle Fusion.
Other Skills:
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Excellent communication and interpersonal skills for engaging with internal and external stakeholders.
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Excellent knowledge of MS Excel
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Strong attention to detail and numerical accuracy
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High integrity and adherence to confidentiality
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Familiarity with POS machines, online payment platforms, and ERP systems