Greets customers including answering phones and directing customer inquiries to appropriate party
Answers routine billing questions/issues from customers
Assists in the opening and closing of the store which includes and but not limited to cash handling and deposits
Completes, processes, and maintains applicable paperwork and records
Manage the daily till (Cash/Deposit) and till procedures
Handle goods and deliver them to the clients
Optimize greeting (Greetings/Department at the end of the sales transaction)
Effectively train and direct the activities of cashier assigned to the front end and set the standard for customer service.
Accurately perform opening and or/ closing functions and maintain cash office files and reports
Provide on the job training to the junior cashiers
Accepts cash, cheques, wire transfers or credit cards for payment and completes cheque and credit card transactions according to established procedures and guidelines
Ensure register/counter areas are neat and stocked with necessary supplies
Identify prices of goods using memory or scanner
Enter transactions in the cash register and provide customers with the total bill.
Sort and count currency and coins
Issue receipts and change to customers
Count money at the end and beginning of each shift
Process credit card and check payments
Perform the duties of customer service representative when required
Assist in stocking shelves, rotating merchandise, and marking prices
Open and close tills
REQUIREMENTS
Prior experience in a cashier or similar role, preferably in luxury retail
Strong numerical and data entry skills with attention to detail
Excellent interpersonal and communication skills
Ability to handle high-pressure situations with professionalism