Cashier - Dubai Mall

Responsibilities

• Greets customers including answering phones and directing customer inquiries to appropriate party.

• Answers routine billing questions/issues from customers

• Assists in the opening and closing of the store which includes and but not limited to cash handling and deposits.

• Completes, processes, and maintains applicable paperwork and records.

• Manage the daily till (Cash/Deposit) and till procedures.

• Handle goods and deliver them to the clients.

• Optimize greeting (Greetings/Department at the end of the sales transaction)

• Effectively train and direct the activities of cashier assigned to the front end and set the standard for customer service.

• Accurately perform opening and or/ closing functions and maintain cash office files and reports.

• Provide on the job training to the junior cashiers.

• Accepts cash, cheques, wire transfers or credit cards for payment and completes cheque and credit card transactions according to established procedures and guidelines.

• Ensure register/counter areas are neat and stocked with necessary supplies.

• Identify prices of goods using memory or scanner

• Enter transactions in the cash register and provide customers with the total bill.

• Sort and count currency and coins

• Issue receipts and change to customers.

• Count money at the end and beginning of each shift.

• Process credit card and check payments

• Perform the duties of customer service representative when required.

• Assist in stocking shelves, rotating merchandise, and marking prices.

• Open and close tills
  

Measures of success

• A ccuracy
• Processing transactions within the targeted timeframes to ensure smooth checkout flow
• Positive feedback from clients
Effective collaboration with the sales team, enhancing overall operational success

Experience

• Prior experience in a cashier or similar role, preferably in luxury retail

• Strong numerical and data entry skills with attention to detail

• Excellent interpersonal and communication skills

• Ability to handle high-pressure situations with professionalism