Cashier - Food & Beverage

JOB SUMMARY

The Cashier - Food & Beverage will be responsible for providing excellent customer service while efficiently handling cash transactions, processing payments, and maintaining accurate records at food and beverage outlets.

This role requires maintaining a clean and organized work area, assisting with inventory, and ensuring a smooth flow of service for guests.

The Cashier will work closely with food service staff to ensure timely service, support in restocking supplies, and deliver a positive guest experience.

COLLECTIVE JOB DUTIES

• Comply with the Six Flags Qiddiya's code of conduct and ethics
• Promote the Six Flags Qiddiya vision, mission, values and model desired behaviors
• Promote Six Flags Qiddiya and spread its culture
• Commit to Six Flags Qiddiya's rules and regulations
• Perform tasks as directed in the pursuit of the achievement of organizational goals
• Share with team know-how and encourage their development

JOB-SPECIFIC

• Process cash, credit, and mobile payments accurately and efficiently, ensuring that guests receive the correct change and receipts.
• Greet guests with a friendly attitude, providing information about menu items, prices, and special promotions.
• Handle cash registers and POS systems, ensuring transactions are recorded accurately and balances are maintained at the end of each shift.
• Maintain a clean and organized cash register area, ensuring that countertops, registers, and other service areas meet cleanliness standards.
• Assist with restocking supplies such as napkins, straws, and other service items, ensuring that the food service area is prepared for peak periods.
• Provide support to food service staff during busy periods, helping to expedite orders and ensure timely service.
• Address guest inquiries and resolve complaints in a professional manner, escalating any issues to the manager when necessary.
• Assist with end-of-day cash reconciliations, preparing reports on transactions and balancing the cash drawer accurately.
• Monitor and maintain inventory levels of cash register supplies, such as receipts and bags, notifying management of any shortages.
• Follow safety and hygiene protocols, ensuring compliance with health regulations and maintaining a safe work environment.
• Support promotional activities, such as offering discounts or upselling items to enhance guest satisfaction and increase sales.

Education

A minimum of a high school diploma or equivalent is required.

Experience

0-1 years of experience in cash handling, customer service, or a food service environment.

Skills

• Strong customer service skills with a positive attitude and willingness to assist guests.
• Basic knowledge of point-of-sale (POS) systems and cash handling procedures.
• Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
• Ability to perform basic arithmetic operations quickly and accurately.
• Strong teamwork and problem-solving skills, with the ability to work well under pressure.
• Quickly addresses guest concerns and operational issues, ensuring minimal disruption during service.

Languages

Proficiency in Arabic & English.

Core Competencies

Self-Actualization & Fulfilment: Proficiency Level - ADVANCED

Team Synergy & Development: Proficiency Level - ADVANCED