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Cashier Host- Part Time- Oak & Fork (Harrah's Ak-Chin Casino)
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
- The Host/Cashier maintains a high energy level, seats guests in the restaurant and/or handles transactions as a cashier and/or handles all monies in the cash register. The Host/Cashier ensures smooth operation of seating flow and/or guest transactions.
HOW YOU WILL CREATE THE EXTRAORDINARY
- SHARED ESSENTIAL JOB FUNCTIONS:
- Proficient in the operating functions of cash register and micros computers for all food outlets.
- Maintains expected service levels, ensures all revenue is accurately handled and internal controls during system outages.
- Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees.
- Accurately manages and delivers comps to guests.
- Differentiate guest service and give priority service to the appropriate tier leveled player during cash and seating transactions.
- Ensure tables are clear, appropriately set up and presentable for guests to be seated prior to being seated.
- Presents an impressionable persona when greeting guests and during their departure.
- Presents customers their menu and informs and up-sells any specials/Chefs feature with enticing verbiage.
- Engages guests in conversation during seating and/or register transactions.
- Handles and solves any concerns and questions from guests.
- Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
- Adheres to regulatory, departmental and company policies.
CASHIER - Keeps designated working area clean and organized and assists in maintaining cleanliness of dining room.
- Observes all safety rules and regulations.
- Make sure all areas assigned are clean and free of debris.
- Always maintain proper food levels to ensure that all guests receive high quality products as defined by company standards.
- Always maintains a visible positive attitude and greets everyone with a smile and says their department signature greeting.
- All related jobs are performed in accordance with departmental and Caesar’s policies, practices and procedures as defined by the Executive Chef and the company’s standards of excellence.
Host - Appropriately reserves and manages guest bookings/reservations.
- Manages the flow of business and seats the restaurant in rotation regardless of business volume.
- Works closely with servers, bussers and management to ensure quality of food, the dining experience and guest satisfaction.
- Ensures accurate set up for accommodating large groups/parties.
- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, assisting buss person and servers as necessary...
- Other duties as assigned.
- Accurately obtains vital information from guests to communicate with management and casino hosts.
- Upholds standards of dining room ambiance and atmosphere.
- WHAT YOU WILL NEED
- Three months’ previous experience as a Host/Cashier is preferred
- High School diploma or GED equivalent is preferred
- Must be able to communicate in a clear and concise manner
- Must be able to get along with co-workers and work as a team
- Must present a well-groomed appearance
- Must have speed and accuracy to maintain maximum efficiency
- Must be able to read, write, speak and understand English
- Must have a sense of urgency and react to changing business demands
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
- Possess the ability to professionally handle high pressure and difficult situations.
ADDITIONAL REQUIREMENTS - Must be able to maneuver to all areas of assigned restaurant throughout entire shift
- Must be able to work at a fast pace and in stressful situations
- Must be able to respond to visual and verbal cues
- Must be able to stand on feet for prolonged periods of time
- Must be able to maneuver around in a kitchen setting
- Must be able to work on a computer for long periods of time
- Must be able to work in a noisy environment
- Must be able to respond to visual and aural cues.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
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