Cashier/Customer Service Representative

Overview
Join our dynamic retail team as a Cashier and Customer Service Representative, where your enthusiasm and dedication will create a positive shopping experience for every customer. In this role, you will be the friendly face that greets shoppers, handles transactions efficiently, and provides exceptional service that keeps customers coming back. Your energy and proactive attitude will help foster a welcoming environment while ensuring smooth store operations.

Responsibilities

• Operate the point-of-sale (POS) system accurately to process sales, returns, and exchanges with speed and precision.
• Greet customers warmly, answer their questions, and assist with product information or demonstrations when needed.
• Handle cash, credit, and digital payments securely while maintaining accurate cash handling procedures.
• Upsell additional products or services to enhance customer satisfaction and increase sales opportunities.
• Maintain organized merchandising displays, stock shelves, and ensure the store remains clean and inviting.
• Provide product demos to educate customers about features and benefits of various items.
• Manage phone etiquette by answering inquiries professionally and directing calls appropriately.
• Support team members with supervising experience by assisting in training new staff or guiding less experienced colleagues.

Skills

• Proficiency with POS systems and basic retail math to handle transactions confidently.
• Excellent communication skills to engage with diverse customers effectively.
• Bilingual abilities are a plus to serve a broader customer base comfortably.
• Strong customer service skills with a friendly, approachable demeanor.
• Experience in grocery stores or retail sales environments is preferred.
• Knowledge of merchandising, stocking techniques, and product placement strategies.
• Ability to perform cashiering duties efficiently while maintaining attention to detail.
• Familiarity with upselling techniques to maximize sales opportunities.
• Demonstrated phone etiquette for professional communication over the phone.
• Supervising experience is advantageous for supporting team leadership efforts. Join us in delivering outstanding service in a fast-paced retail environment where your proactive approach makes a difference!

Pay: $19.00 - $26.98 per hour

Work Location: In person