Job Summary
We are seeking an energetic and personable Casual Restaurant Server with 2 to 5 years of experience to join our vibrant team. In this role, you will deliver exceptional guest experiences by providing attentive service in a lively dining environment. Your enthusiasm, food industry knowledge, and customer service skills will help create memorable moments for our guests while ensuring smooth restaurant operations. This position offers a dynamic work atmosphere where your hospitality talents can shine and grow.
Duties
- Greet guests warmly and efficiently upon arrival, creating a welcoming atmosphere from the moment they walk in
- Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring proper entry and communication with the kitchen
- Serve food and drinks promptly while maintaining high standards of presentation and quality
- Upsell menu items and specials to enhance guest satisfaction and increase sales opportunities
- Manage guest relations by addressing inquiries, resolving issues, and ensuring a positive dining experience
- Handle cash transactions accurately through POS systems, including cash handling and cashiering responsibilities
- Assist with food handling, sanitation, bussing tables, and supporting kitchen staff as needed to maintain cleanliness and efficiency
Requirements
- 2 to 5 years of restaurant serving experience, preferably in fine dining or high-volume environments such as upscale eateries
- Proficiency with POS systems including Toast POS, Aloha POS, Micros POS, or similar platforms; experience with OpenTable is a plus
- Strong knowledge of food safety standards, sanitation practices, and proper food handling procedures
- Excellent time management skills to prioritize tasks during busy service hours
- Demonstrated ability in upselling techniques to boost sales and enhance guest satisfaction
- Experience in food preparation, food industry operations, or culinary background is advantageous
- Exceptional customer service skills with a friendly, professional demeanor
- Ability to work flexible hours including evenings, weekends, and holidays as required
- Basic math skills for cash handling and order accuracy; familiarity with cashiering procedures is preferred
- Prior host/hostess or food service experience is beneficial for guest relations roles
Join us to be part of a lively team dedicated to delivering outstanding hospitality! Your enthusiasm and expertise will contribute directly to creating memorable dining experiences while advancing your career in the vibrant food industry.
Pay: $21.72 - $26.16 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person