Cat Care Supervisor

Job description

Job Title: Cat Care Supervisor

Location: Vibrissae Cat Café, Dubai

About Us:

Vibrissae Cat Café is Dubai’s first-of-its-kind destination where coffee meets companionship. We’re not just a café; we’re a haven for cat lovers and coffee enthusiasts. Our team is passionate about creating a unique experience for our customers and ensuring the well-being of our feline friends.

Job Summary:

We’re looking for friendly, enthusiastic, and hardworking individuals with prior experience in customer service who are eager to learn additional skills. While your official title will be “Receptionist,” this role is dynamic and includes customer service, operating our Point of Sale (POS) system, learning to prepare beverages as a barista, and providing top-notch care for our cats. No prior experience is required for barista work or cat care—we’ll provide all the training you need!

Key Responsibilities:

1. Customer Service:

• Welcome customers warmly and provide information about our café, cats, and menu offerings.
• Handle customer inquiries and reservations both in-person and via phone/email.
• Maintain a friendly and professional demeanor at all times.

2. POS Operations:

• Learn and use our Point of Sale system to process orders and payments efficiently.
• Ensure accurate handling of transactions and maintain cash register integrity.

3. Barista Duties:

• Prepare and serve a variety of beverages, including coffee, tea, and specialty drinks.
• Maintain cleanliness and organization of the barista station.

4. Cat Care:

• Provide daily care for the cats, including feeding, grooming, and monitoring their health.
• Ensure the cat play area is clean, safe, and engaging for both cats and customers.
• Educate customers about cat etiquette and ensure respectful interaction.

Additional responsibilities may be allocated depending on the cafe's demands.

Qualifications:

• Previous customer service experience is required.
• A genuine love for cats and comfort working with them.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude, strong work ethic, and willingness to learn.
• No prior experience in barista or cat care roles—just a passion for the job and readiness to grow with us!

What We Offer:

• Hands-on training in barista skills and cat care.
• A fun and supportive work environment surrounded by adorable cats.
• Opportunities for growth within our team.

Job Type: Full-time, Permanent

Pay: AED2,500.00 - AED3,000.00 per month

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer Service: 1 year (Required)

Language:

Average or Above Average English (Required, minimum B2)

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Application Question(s):

• Which of the listed job responsibilities do you feel most comfortable with, and why?
• Please provide at least three reasons why you would like to work at Cat Cafe Vibrissae.
• What is your salary expectation and is it negotiable?

Language:

• English (Required)

Location:

• Dubai (Required)