Catastrophe Adjuster

Job Description

We are expanding our temp / seasonal Catastrophe Roster of quality adjusters with experience handling weather related and non-weather-related losses from the desk or field. Under minimal to intermediate direction, adjusters resolve claims by determining coverage, investigating, evaluating losses, and negotiating settlements. Must have the ability to maintain high claim standards and produce a quality claim file. Opportunities may include Residential Property, Commercial Property, Liability, Casualty, Flood Losses, Product Recall, Environmental, Business Interruption, Bodily Injury, Call Center etc.

• Now Hiring: This position is actively accepting applications.
• Must have NPN and Adjuster home state or designated home state License.
• This is not a 1099 opportunity. All Independent Adjusters employed by Crawford & Co. will do so as a W2 employee.
• Join the Catastrophe Roster: Deployments are temp/seasonal opportunities, not full-time staff.
• Work opportunities (deployments) may be offered throughout the US, working in-office, field or remotely.
• New to the Industry and Seasoned Insurance Adjusters will be considered, additional training in-house may be requested.
• No permanent relocation required **
  
  

Responsibilities

• Examines claim forms, policies and endorsements, client instructions and other records when available to determine coverage.
• Effectively communicates claim process via written correspondence and phone.
• Utilizes current technology to investigate losses, make coverage determination, set reserves, review, and analyze written information and estimate damages.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Settles claims by determining liability, client’s instructions, authority levels required negotiating settlements, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, and pursuing subrogation when appropriate.
• Achieves required Service Level Agreements “SLA” as set forth by client and/or Crawford for claim handling process.
• Maintains expected case load.
• Controls claims costs.
• Maintains company reputation and integrity of insurance products by complying with federal and state regulations, service standards and client requirements.
• Maintains adjuster licenses in all required states as well as professional and technical knowledge through continuing education.
• Adhere to all client and company performance metrics.
  
  

Qualifications

• A background that aligns with Insurance Adjusting, Construction, Claims Adjusting experience, and/or ability and drive to learn all that you must to be successful in this industry.
• Must have valid NPN.
• Valid adjuster license in the state of residence (where required by law).
• Prompt, reliable, friendly and excellent interpersonal skills.
• Coachable always and not resistant to change.
• Must be able to travel on short notice and remain on location for indefinite periods.
• Catastrophe Adjusters are responsible for their own travel and living expenses while on assignment.
• Must possess the necessary tools, e.g. ladder, laptop, cell phone, other necessary tools etc., required for the assignment available.
• Results that meet company standards on pre-employment drug screen, criminal background check and motor vehicle records check.
• Dependable vehicle & proof of auto insurance with required limits of liability ($100K/$300K).
• Ability to climb and be able to lift up to 40 lbs.
• Bilingual a plus.
• Knowledge of Xactimate/Xactware and Symbility strongly preferred.
• Knowledge of Mitchell and other industry software preferred for auto adjusters.
• Good communication skills, organizational ability, technical knowledge, and computer skills.
• Large catastrophe events may require prolonged periods away from home and long working hours.
• Professional demeanor conducive to the service industry.
• High school diploma
  
  

About Us

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com .

When you accept a job with Crawford, you become a part of the One Crawford family.

Our total compensation plans provide each of our employees with far more than just a great salary

• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion
  
  

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.