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Category Managers at Amazon have end to end responsibility of the customer experience and growth of their category. Amazon strives to present its customers with the widest selection of products at the best prices. Category managers anticipate their customer needs and incorporate them into the business roadmap and own end-to-end execution with stakeholders including brands and sellers. They will also drive major changes or enhancement for customer experience influencing category needs based on their knowledge of competitive trends in the marketplace and other macro environment data.
Key job responsibilities
The successful candidate will be the business owner, responsible for signing the right mix of selection in partnership with sellers, adding unique selection, driving traffic conversion, and building relevant promotional constructs—all while ensuring a top-notch customer experience on catalog. In addition, this role will own key growth levers across Events and Affordability. This means designing and executing large-scale event strategies that delight customers, as well as driving affordability constructs that enhance customer adoption and retention.
She/he must be an effective leader and communicator, capable of influencing at the highest levels—working closely with our most important external partners and with internal stakeholders across multiple functions. Strong business judgment, a demonstrated track record of ownership, and exceptional relationship management skills are critical.
This position offers an exciting opportunity to shape new customer experiences, leverage innovation in affordability, and deliver differentiated event strategies in a dynamic, fast-growing business.
A day in the life
As a Category Manager in Wireless, you will focus on delivering a world-class customer experience and exceptional sales and growth for the sub-categories that you are responsible for as we rapidly expand and grow our selection from around the world.
The person who joins this team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building stakeholder relationships. Some understanding of planning product cycles and selling online is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions.
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