Catering & Banquet Manager

Our People

• Ensure all staff is properly trained and have the tools and information needed to effectively carry out their job functions.
• Coordinate with other hotel-level departments to facilitate contracted services.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales Staff, Executive Chef, Banquet Manager and/or convention services staff, and hotel Executive Committee.
• Perform other duties as assigned
• Assist in the management of day-to-day operations and assignments of F&B staff, plan and organize work, communicate goals, and schedule/assign work. Advise staff of formal policies and procedures, identifying options and resolving issues.
• Establish client base of organizations, associations and commercial business through direct outside sales efforts for the purpose
• Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.
• Achieve budgeted revenues and personal sales goals.
• Interact with outside contacts:
  • Guests – to ensure their total satisfaction
  • Regulatory agencies – regarding safety and compliance matters
  • Vendors – to arrange services
  • Other contacts as needed (Professional organizations, community groups)

Financial Returns

Responsible Business

• Participate in all community relations activities

Guest Experience

• Conduct banquet and catering facility tours and entertain clients in accordance with company and property policy.
• Assist clients with menu planning, food and beverage coordination, table arrangements, decoration options, etc.
• Plan and conduct pre-event and post-event meeting with clients, guests, and catering staff as needed.

• Review daily posting of charges, resolve any discrepancies in a timely manner. Follow-up to ensure guest satisfaction.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.