The Catering Coordinator is responsible for planning, organizing, and coordinating all catering operations to ensure high-quality service delivery. This role includes managing client inquiries, coordinating with kitchen and service teams, handling logistics, and ensuring customer satisfaction throughout the catering process.
Key Responsibilities:
- Serve as the primary point of contact for all catering inquiries and bookings.
- Coordinate with clients to understand event requirements, menu selections, and special requests.
- Prepare and send quotations, proposals, and invoices for catering services.
- Collaborate with the kitchen team to finalize menus and ensure timely preparation of food items.
- Coordinate staff schedules, including servers, chefs, and support personnel, for all catering events.
- Oversee event logistics such as equipment setup, delivery schedules, and transportation.
- Ensure all catering materials, supplies, and equipment are prepared and delivered on time.
- Conduct site visits when required and ensure proper event setup and breakdown.
- Maintain accurate records of bookings, payments, and inventory.
- Monitor service quality during events and resolve any issues promptly.
- Build and maintain strong client relationships to encourage repeat business.
- Work closely with the management team to improve processes and enhance customer satisfaction.
- Ensure all catering operations comply with health, safety, and hygiene standards.
Qualifications & Skills:
- Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred).
- Previous experience in catering, events, or hospitality coordination.
- Strong organizational and multitasking abilities.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and handle pressure.
- Proficiency in MS Office and basic event-management tools/software.
- Flexible schedule, including availability on weekends or evenings during events.
- Strong problem-solving skills and attention to detail.
Physical Requirements (if applicable):
- Ability to stand, walk, and lift equipment/items as needed during event setups.
Job Type: Full-time
Pay: AED3,500.00 - AED4,000.00 per month