Catering Manager

We are currently seeking a Multi-Unit Catering Manager to join the Bad Brad’s team. This senior-level role is responsible for overseeing all aspects of our catering operations across six locations, ensuring exceptional hospitality and guest satisfaction.

Responsibilities

• Consult with guests to plan menus, provide quotes, and manage order requirements.
• Manage catering communications via phone, text, email, and support chat (Monday–Friday, 9AM – 6 PM).
• Coordinate with front and back-of-house managers regarding order details, special requests, and logistics.
• Import and monitor online orders, including EZ Cater.
• Oversee catering staff assignments and ensure all balances are paid prior to events.
• Attend events as needed and manage last-minute requests or emergencies.

Qualifications

• Strong leadership, organizational, and time-management skills.
• Excellent communication and advanced customer service abilities.
• Advanced knowledge of food items, preparation, and allergy protocols.
• Proficiency with computers and catering software.
• A positive attitude and a dependable work history.

Benefits

• Remote work environment.
• Standard hours: 9 AM – 5 PM (slow season) or 9 AM – 6 PM (busy season) with weekends off.
• Paid Time Off (PTO)
• Strong upper management support.
• Partial employer-paid health insurance, with optional dental and vision.
• 401(k) with up to a 4% company match after one year.

If you are interested in this position, please apply with your resume and contact information.

Pay: $55,000.00 - $58,500.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Remote