Benefits Coordinator - Chicago

Location: Chicago (Devon and Albany Park)
Employment Type: Full-Time
Salary Range: $43,000 – $46,000 per year (based on experience and qualifications)

Qualifications

• Minimum High School Diploma required (Associate’s or Bachelor’s degree preferred)
• Strong communication and interpersonal skills
• Ability to work with diverse communities and senior populations
• Good organizational and documentation skills
• Basic computer knowledge including Microsoft Office
• Reliable transportation and willingness to travel for outreach activities and community events
• Prior experience in community outreach, healthcare, social services, or home care preferred

Duties and Responsibilities

• Responsible for getting involved with community service groups and arranging community gatherings to help educate the public about Sahara Home Care services
• Assist individuals in obtaining benefits and services, including healthcare and welfare related resources
• Provide information regarding available benefits and discounts for seniors after assessing their needs and situations
• Develop plans to improve client wellbeing and evaluate services provided to ensure effectiveness
• Research and assist clients with applications for state funded programs including SNAP, DHS,TANF, AABD, childcare assistance, and healthcare programs
• Educate and assist clients in applying for Medicare, Medicaid, housing assistance, and other government programs
• Advocate for clients and help connect them with resources that improve their quality of life
• Follow up with clients to ensure their situations have improved and that services are being effectively utilized
• Maintain professionalism at all times, including communication, responsibility, and appearance
• Maintain strict confidentiality of client, employee, and company information
• Participate in company events, outreach activities, and organizational programs
• Travel to community events, branch locations, and outreach activities as assigned
• Perform other duties as assigned by management

Skills and Abilities

• Strong community engagement and communication abilities
• Professional and compassionate approach toward clients and families
• Strong organizational and multitasking skills
• Ability to work independently and collaboratively
• Detail oriented with strong follow through and documentation skills
• Ability to build relationships with community organizations and agencies

Sahara Home Care is an equal opportunity employer committed to a diverse and inclusive workplace.

Benefits

• Major Health Insurance including Dental and Vision
• Paid Time Off (PTO) and Paid Sick Leave
• 401(k) Plan (Employer does not match)