Hotel Front Desk Agent

Job Summary
We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and inviting environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management and customer support skills in a dynamic setting.

Duties

• Greet visitors and clients warmly, ensuring a positive first impression
• Answer multi-line phone systems promptly and professionally, directing calls efficiently
• Manage appointment scheduling, calendar management, and coordinate meetings using Google Workspace and Microsoft Office tools
• Handle data entry, filing, and document proofreading with accuracy and attention to detail
• Maintain office supplies inventory and perform basic bookkeeping using QuickBooks or similar software
• Support administrative tasks such as copying, scanning, and organizing files while ensuring confidentiality
• Provide excellent customer support by addressing inquiries via phone or in person with courteous phone etiquette and professionalism

Qualifications

• MUST HAVE WYNDHAM EXPERIENCE
• Proven experience in office management, clerical roles, or as a receptionist within medical or dental settings preferred
• Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, data entry, and general office software
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Bilingual abilities are highly desirable to assist diverse client populations
• Previous experience with multi-line phone systems, calendar management, and administrative support is essential
• Demonstrated customer service skills with a friendly demeanor and professional phone etiquette
• Ability to perform typing tasks efficiently while maintaining accuracy; proofreading skills are a plus
• Familiarity with bookkeeping or basic accounting software such as QuickBooks is advantageous
• Strong time management skills coupled with the ability to prioritize tasks effectively

Join us as a Front Desk Agent to be the friendly face that keeps our operations running smoothly! Your dedication to excellent customer service combined with your organizational expertise will make a meaningful impact on our team’s success.

Pay: $15.00 - $17.00 per hour

Work Location: In person