The Filed Service Engineer is responsible to perform field service activities, including all types of maintenance services (preventive and remedial), manage maintenance facilities and field services engineering.

Job Description

Key Responsibilities

• Responsible for the test & commissioning (T&S) of protection & busbar protection, M&D Projects, any other GA related projects.
• Responsible for the resource planning of the Field Service commissioning team for running projects.
• Manage the workload of the projects to ensure 90% and above billable ratio.
• Liaise with other members of a multidisciplinary team.
• Support to Operations team to Control projects effectively in terms of budgeted profitability, planning, and general reporting (internal / external).
• Ensure that agreements with customer for documentation lead times, delivery, reliability and quality are achieved within the budgetary constraints agreed within the Unit.
• Follow workplace EHS issues and ensure availability of suitable PPE for T&C personnel, both internal and subcontracted.
• Manage and secure approval as well as renewal of approvals of engineering engineers from key accounts.
• Ensure commitments to customer are met in accordance with contract with clear feedback through consistent customer interaction, e.g. communication, (phone, e-mail, etc.) and customer meetings, periodic reviews etc.
• Implementation of ServiceMax during the project execution.
• Have experience and able to handle engineering and field service works for [Protection Relays, Panels modification, protection logic diagram, GA/LA, Bill of Materials, Purchasing requests, Protection/SCMS/LCC Schematics, SCMS/Cyber Security Architectures, SCMS Signal list, Cable Schedule, Control Desk Drawing, IEC61850 signal mapping, etc..].
• Support for all Production documents (Wiring Table/Label list/Cable Schedule/Interpanel wiring files), CT/VT Adequacy check, Relay setting calculations.
• Have experience for busbar protection engineering and site works.
• Experienced in all protection relays software, test kits, and Microsoft office.
• Revise drawings against comments and replying to customer / Consultant comments.
• Provide technical clarification to Suppliers/Customers.
• Coordinating with panel manufacturer.
• Representing GE before customer & consultants in technical discussions and workshop.
• Providing input and securing design documents of required quality on time from design out-sourcing partners.
• Assisting and guiding a small team of draftsmen in their daily design
• activities to bring out collaborative performance.
• Able to handle the testing, panel integration, and internal validation at GEV facility.

Required Qualifications

• Bachelor’s degree in electronic/electrical engineering or related field
• Minimum of 3 years of experience in protection, CCS (Conventional Control System), M&D (monitoring and diagnose) systems such as MiCOM, UR family protection relays, DGA900, MS3000, etc.
• Minimum of 3 years of working experience in high voltage substation engineering and field activities
• Strong knowledge in protection main relays and busbar philosophy and testing at sites
• Strong knowledge in Conventional Control System (CCS), distributed control system (DCS) and cyber security system implementation and site activities
• Strong knowledge in field devices, instruments and CCS systems
• Ability to understand and implement technical drawings (wiring diagram, P&ID, General Arrangement, etc…)
• Strong computer skills using MS Office Software Suite
• Strong communication skills in English
• This role requires 100% travel across the region

Desired Characteristics

• PMP certification is an advantage but not compulsory
• Fluency in Arabic is an advantage
• Knowledge of schemes and application of protection relays in electrical networks including HV & EHV systems, and state-of-the-art technologies in substation automation
• Excellent written and oral communication skills, to convey technical concepts to business and technical personnel
• Ability to read / interpret tender / contract documentation, schematics, procedures, and policy guidelines
• Ability to draft routine reports and correspondence

Additional Information