Operations & IT Specialist Job Description
This position supports both campus operations and technology systems to help create and maintain a safe, clean, efficient, and fully functional learning environment. The OITS removes operational and technical obstacles so that staff can perform at their best.
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Do whatever it takes to “Clear the Way”
- BE POSITIVE & ENCOURAGING
- Be utterly reliable
- Be a good example for students and staff in all interactions
- Maintain a safe, secure, clean, and healthy learning environment
- Build respectful and encouraging relationships with all staff
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Maintain buildings, grounds, equipment, and furniture
- Perform inspections and minor repairs (lights, filters, basic fixes, etc.)
- Support snow and ice removal
- Ensure campus cleanliness (restrooms, floors, walls, windows, common areas)
- Remove garbage/recycling and coordinate pickups
- Order, receive, stock, and properly use supplies and chemicals
- Maintain organized storage areas and adequate inventory levels
- Accept and assist with deliveries
- Safely use tools and powered equipment
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Set up and take down chairs, tables, and equipment for events, assemblies, and meetings
- Contribute to Activity Request Form (ARF) processes
- Support campus events and emergency drills
- Direct traffic and ensure safety during drop-off and pick-up
- Create, place, and maintain traffic control measures (cones, signs, etc.)
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Set up and maintain classroom and campus-wide technology systems
- Troubleshoot hardware, software, and network issues
- Provide help desk support for staff and students
- Support devices including laptops, tablets, printers, phones, and A/V systems
- Run A/V systems for events and presentations
- Perform system updates and monitor system functionality
- Assist with implementation of security measures (e.g., access control)
- Track and manage technology inventory and usage
- Clearly communicate technical issues and solutions to non-technical users
Knowledge:
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Broad practical knowledge applicable to facilities and basic IT systems
- Workplace materials, tools, and safety procedures
Skills:
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Strong problem-solving and decision-making
- Effective communication (verbal and written)
- Basic to intermediate computer proficiency (Google Workspace, Microsoft Office, etc.)
- Effective time and task management
- Ability to work productively with little supervision
Abilities:
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Ability to prioritize and adapt in a dynamic environment
- Ability to understand and follow safety procedures
- Ability to explain technical concepts in simple terms
- Ability to perform both physical and technical tasks as needed
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Positive and enthusiastic contributor
- Strong desire to serve others
- Honest, trustworthy, and ethical
- Proactive and self-directed
- Flexible and adaptable
- High energy level
- Thorough and detail-oriented
- Takes pride in work and responsibility for outcomes
This position is physically demanding. Minimum expectations include but are not limited to:
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Frequently lifting up to 50 lbs; occasionally up to 100 lbs
- Frequent standing, walking, bending, kneeling, and climbing
- Pushing/pulling equipment and materials
- Working on feet most of the day
- Using ladders and tools safely
- Working indoors and outdoors in varying weather conditions
- Exposure to environmental conditions (dust, chemicals, noise, etc.)
- Periods of computer and desk work
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Must pass a pre-employment background check
- Subject to drug and alcohol testing in accordance with policy
- Education: High school diploma or equivalent required
- Experience: Relevant experience preferred
Nothing in this job description restricts the school’s right to assign or reassign duties and responsibilities at any time in order to best meet the needs of the school.