Center Head

About the Company

Unacademy is India’s largest learning platform, built with a mission to democratize education for every learner. What began as a humble YouTube channel has evolved into a robust education ecosystem that brings together top educators, high-quality content, and cutting-edge technology. We serve millions of learners across the country, empowering them to succeed in competitive exams, pursue professional upskilling, and build strong academic foundations. With a deep commitment to learner success, Unacademy is redefining how India learns — one student at a time.

About the Role

We are looking for a passionate and experienced Centre Head to lead and manage one of our learning centres. As a Centre Head, you will be responsible for overall operations, team management, student experience, and business growth. You will play a critical role in ensuring smooth daily functioning and maintaining the high standards Unacademy is known for.

Responsibilities

• Team Leadership: Lead, mentor, and manage the centre’s academic, operations, and support teams to drive a high-performance culture.
• Operational Oversight: Ensure smooth daily operations of the centre, including scheduling, resource allocation, and issue resolution.
• Business & Growth Strategy: Drive admissions, student engagement, and revenue growth through effective planning and execution.
• Stakeholder Management: Be the primary point of contact for learners and parents, addressing queries, feedback, and concerns with care and professionalism.
• Financial Accountability: Monitor budgets, manage expenses, and ensure financial efficiency at the centre level.
• Quality & Compliance: Maintain high academic and service quality standards, ensuring compliance with internal processes and safety guidelines.

Qualifications

• Bachelor’s degree required; MBA or relevant postgraduate degree preferred
• 4–7 years of experience in centre management, operations, or team leadership (experience in EdTech, education, or service industry is a plus)

Required Skills

• Strong communication, leadership, and problem-solving skills
• Proficiency in using data and digital tools for reporting and decision-making
• Ability to work in a fast-paced, dynamic, and target-driven environment

Preferred Skills

• Experience in EdTech, education, or service industry is a plus