Center Manager

Center Manager

Let's talk spine - because most of India doesn't.

Founded when surgery was the only mainstream solution to back pain, QI Spine emerged with a simple idea: non-surgical recovery should be the first option, not the last resort. Since then, we've built India's only spine-focused medical system - combining the expertise of 250+ specialists with cutting-edge AI tools like Doctor QI, our proprietary diagnostic engine. With 22 clinics across major cities, we've:

- Consulted over 2.5 lakh patients

- Prevented 15,000+ unnecessary spine surgeries

- Achieved a 95% recovery rate - among the best in the world

Our mission?

To redefine spine care by blending clinical excellence, intelligent systems, and strong operational discipline.

About the Role:

As the Center Manager, you are the "Mini CEO" of your clinic, responsible for its overall success and smooth operation. Your leadership will directly impact patient care, team performance, and financial growth.

What You'll Own:

• Patient Acquisition: Drive walk-ins and patient growth through referrals, repeat visits, and targeted below-the-line (BTL) marketing within the clinic's vicinity.
• Revenue Optimization: Achieve and exceed revenue targets by meticulously optimizing all clinic revenue metrics.
• Patient & Clinical Excellence: Ensure an outstanding patient experience and contribute to superior clinical outcomes.
• Operational Efficiency: Oversee the seamless day-to-day functioning of the clinic, maintaining high standards.
• Process Compliance: Uphold and enforce all clinical and operational procedures to ensure quality and consistency.
• Team Leadership: Manage, motivate, and develop doctors, patient counselors, and support staff, fostering a collaborative environment.

What We're Looking For:

• Masters in Business Administration, across any specialization, to leverage strong business fundamentals.
• A keen interest in healthcare/health-tech to understand our core services.
• Exceptional communication and interpersonal skills for patient and team interactions.
• The ability to thrive in a multidisciplinary team environment.
• Meticulous attention to detail and strong documentation abilities for operational excellence.
• A continuous learning mindset to stay current with best practices.

What You'll Get:

• A structured program to develop administrative and leadership skills.
• Exposure to a dynamic and challenging healthcare environment.
• Mentorship from experienced administrative professionals.
• Opportunities for professional growth within the organization.
• A collaborative and mission-driven workplace where you can be a "QIpreneur."

Let's build better spine care. www.qispine.com

Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹1,200,000.00 per year

Benefits:

• Health insurance

Ability to commute/relocate:

• Marine Lines, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your current total compensation (CTC) in LPA (Lakhs Per Annum)?
• What is your expected total compensation (CTC) in LPA (Lakhs Per Annum)?
• What is your notice period? (Please specify in days)
• This role involves a six-day work week. Please confirm if you’re comfortable with this.
• How many stores/centers/clinics have you managed in your working experience?

Education:

• Master's (Required)

Language:

• English (Required)

Work Location: In person