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Center Manager

**Hiring for Broward County and SDOC Center for Employee Health (831 Simpson Rd. Kissimmee, FL 34744)**

Job Summary
ABOUT PEOPLEONE HEALTH:

PeopleOne Health is one of the fastest-growing providers of value-based primary care and has earned the best-in-class member satisfaction scores. We deliver exceptional healthcare that reduces costs and significantly improves health outcomes by focusing on preventive care, behavior change, and keeping people healthier. The key to our successful culture is living our motto: care for yourself; care for each other; care for our members.

JOB SUMMARY:

The Center Manager is responsible for the overall daily operations of a designated cluster of primary care centers. This leadership role ensures the delivery of high-quality, patient-centered care by overseeing staffing, clinical workflows, compliance, and team engagement. The Center Manager serves as the key liaison between providers, Medical Assistants, and operational leadership to drive clinical efficiency, staff development, and a positive member experience.

Duties:

This position provides supervision to others: Yes

  • Directly supervise the Team Lead Medical Assistant and all Medical Assistants within the assigned centers.
  • Oversee the hiring, onboarding, and training of new Medical Assistants.
  • Conduct regular 1:1 check-ins, performance feedback, and development conversations.

ESSENTIAL JOB FUNCTIONS:

  • Lead and manage the day-to-day operations across a designated group of centers.
  • Ensure efficient and compliant execution of clinical workflows and protocols.
  • Maintain standards for documentation, infection control, and inventory management.
  • Monitor staffing levels and proactively manage schedule changes and coverage needs.
  • Oversee time tracking, approve PTO, and manage attendance in accordance with company policy.
  • Facilitate regular team huddles to ensure alignment, communication, and accountability.
  • Support a culture of collaboration, continuous improvement, and member-first thinking.
  • Support and execute initiatives that enhance the overall member (patient) experience.
  • Monitor and act on member feedback or service recovery opportunities.
  • Track and manage performance metrics (e.g., patient satisfaction, clinical quality, productivity).
  • Ensure compliance with internal audits, regulatory requirements, and organizational standards.

Pay: $76,570.00 - $114,850.00 per year

Work Location: In person

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