Certified Medical Assistant

Certified Clinical Medical Assistant (CCMA) – Gastroenterology Clinic

Position Summary:
The Certified Clinical Medical Assistant (CCMA) plays a vital role in supporting providers and ensuring smooth daily operations in a gastroenterology clinic. This position involves direct patient care, clinical preparation, administrative support, and coordination of GI-specific diagnostic procedures. The ideal candidate is detail-oriented, compassionate, and able to thrive in a fast-paced specialty environment.

Key Responsibilities - Patient Care & Clinical Support

• Room patients, obtain vital signs, and document medical history, medication lists, allergies, and presenting symptoms.
• Prepare patients for GI consultations and procedures by explaining expectations and assisting with comfort and privacy.
• Provide patient education on bowel prep instructions, procedure expectations, and follow-up care under supervision.

Clinical Procedures

• Assist providers with in-office gastroenterology procedures (e.g., anoscopy, hemorrhoid treatments, fecal occult blood testing).
• Collect and process lab specimens, including stool samples and breath test samples.

Workflow & Clinic Efficiency

• Maintain organized patient flow to minimize wait times and support timely provider schedules.
• Track and manage recall lists, diagnostic test follow-ups, and outstanding labs.
• Assist with scheduling diagnostic studies such as colonoscopies, endoscopies, imaging, and specialty tests.

Documentation & Administrative Tasks

• Document all clinical tasks and patient interactions accurately in the Electronic Health Record (EHR).
• Communicate with pharmacies regarding prescription refills, prior authorizations, and medication clarification.
• Ensure all forms, consents, and pre-procedure documentation are completed and uploaded correctly.
• Handle incoming patient calls related to symptoms, test prep questions, and results under provider guidance.

Safety & Compliance

• Follow HIPAA, OSHA, and infection control protocols at all times.
• Maintain clean exam rooms and ensure equipment and supplies are stocked and within expiration dates.
• Assist with inventory management and ordering medical supplies as needed.

Qualifications

• Certified Clinical Medical Assistant (CCMA) or equivalent credential (CMA, RMA, NCMA).
• Previous experience in an outpatient specialty clinic, preferably gastroenterology or internal medicine, is highly desirable.
• Proficiency with Electronic Health Records (EHR) systems.
• Strong communication, multitasking, and patient-care skills.
• Ability to handle sensitive GI-related conditions with professionalism and empathy.
• CPR certification required (or obtained upon hire).

Key Competencies

• Excellent patient communication and interpersonal skills
• Strong attention to detail and accurate documentation
• Ability to multitask in a high-volume clinical environment
• Knowledge of GI procedures, terminology, and prep instructions (preferred)
• Team-oriented and dependable work ethic
• Commitment to patient confidentiality and safety protocols

Work Environment

• Fast-paced gastroenterology specialty clinic
• Frequent interaction with patients undergoing sensitive or complex GI evaluations
• Requires periods of standing, walking, assisting with procedures, and moving between exam rooms

Pay: $17.00 - $19.00 per hour

Expected hours: 32 – 37 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person