CERTIFIED MEDICAL ASSISTANT

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TYPE OF RECRUITMENT

As the nation’s largest public mental health department, Los Angeles County Department of Mental Health (LACDMH) ensures access to care and treatment for our most vulnerable residents in a region with more than 10 million people.

DMH is seeking dedicated Certified Medical Assistants to join our team. Whether working in community clinics or hospitals, this is your opportunity to grow your career while serving diverse communities across LA County.

ABOUT THIS POSITION:
Positions allocable to this class work under the technical guidance of a physician and work as a member of a medical team assisting physicians, nurses and physician assistants by providing basic administrative, clerical, and technical supportive services to patient care in an outpatient clinic and field-based settings.

These positions are characterized by the performance of various front and back clinic office duties and patient care services that do not require diagnosis, treatment, or tasks that are invasive or that require a medical evaluation or assessment.

Incumbents work in accordance with the department's standardized procedures and scope of practice and training protocols established by the State under the Medical Board of California.

Positions in this class are distinguished from Hospital Medical Assistants in that the latter class performs patient care in a hospital emergency department and is not required to possess a medical assistant certificate.

Positions in this class are also distinguished from Clinic Nursing Attendants and Nursing Attendants in that Certified Medical Assistants may administer limited intradermal, Subcutaneous, or intramuscular medications; and may perform venipuncture or skin puncture upon authorization and supervision of a licensed physician.

Essential Job Functions

Following specific procedures, scope of practice, and instructions from licensed medical staff :

Prepares patients for examination procedures, including escorting patients to exam rooms; interviewing patients to obtain basic medical information; recording patient's medical history; and taking vital signs, weight, and height.

Prepares treatment rooms, including setting equipment based on the procedure or purpose of examination and keeping the rooms neat and clean.

Assists physicians with procedures, such as preparing and handing instruments/materials and shaving and disinfecting treatment sites.

Performs venipuncture or skin puncture to draw blood; administers limited intradermal subcutaneous, or intramuscular injections; performs skin tests; and administers medication by inhalation, orally, sublingually, topically, vaginally, or rectally.

Performs non-invasive screening tests, including electrocardiogram, electroencephalogram, and plethysmography.

Collects specimens that are non-invasive in nature (i.e., urine, sputum, semen, and stool), logs the specimens, and prepares them for testing and posting results in electronic health record system.

Performs simple laboratory tests that are typically performed in a medical office.

Applies and removes bandages and dressings; applies orthopedic appliances; removes casts, splints, and other external devices; select and adjust crutches; removes sutures or staples from superficial incisions or lacerations; performs ear lavage; and other non-invasive procedures.

As authorized, provides information and instruction to patients.

Assists in educating, teaching, and encouraging the development of basic health habits and preventive care.

Greets patients at reception desk or counter, answers phones, schedules appointments, completes appropriate forms or records, files and retrieves documents, and assists patients in ambulation and transfers.

Coordinates and maintains inventory control for medical and laboratory supplies and materials to ensure efficient fl ow of operations.

Stocks and orders supplies as necessary.

Assists with care coordination tasks and activities.

Requirements

To be considered for this exciting opportunity, you will need to have the following at the time of application submission and will need to provide the following supporting documentation:

1. Certificate of completion of a Medical Assistant training program with administrative and clinical assignments issued by an accredited institution authorized to provide training pursuant to the standards established by the Medical Board of California.

Curriculum must have included training in performing additional technical supportive services, such as performing electrocardiograms, routine laboratory tests, administering medication; and training in performing venipucture, administering medication by injections, and performing skin tests.

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3. Current and valid CPR Certification authorized by the American Heart Association or American Red Cross.

License Requirements

To carry out job-related essential functions, a valid California Class C Driver's License or the ability to utilize an alternative method of transportation may be required.

PHYSICAL CLASS:
Physical Class III – Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds.

Special Requirement Information

• The following websites will be used to verify accreditation information: http://www.ed.gov/ and http://www.bppe.ca.gov/

The certifying organizations approved by the Medical Board of California can be found at the following website: https://www.mbc.ca.gov/Licensing/Physicians-and-Surgeons/Practice-Information/Medical-Assistants.aspx

How to Submit Your Documents

Simply upload the three (3) certificates indicated above to your online application or email them directly to Exams@dmh.lacounty.gov within seven (7) calendar days from application submission.

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or email to Exams@dmh.lacounty.gov.

• Current Certified Phlebotomy Technician -1 (CPT-1) certification.
• Current electrocardiogram certification to perform EKG.

Past and present mental health clients and their family members who meet the selection requirements are encouraged to apply.

AVAILABLE SHIFT:

Applicants must achieve a passing score of 70% or higher in order to be placed on the eligible register.

Applications will be processed on an “as-received” basis and those receiving a passing score will be promulgated to the eligible register accordingly.

Additional Information

How to Apply

Ready to join us? Applications are to be submitted online only. Click "Apply" above and submit your application and Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Information may be verified at any stage. Falsifying any details can lead to disqualification. Application filing may be suspended at any time without advance notice.

CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL

For the time being, all notifications, including results letters and notices of nonacceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add exams@dmh.lacounty.gov, isan@dmh.lacounty.gov, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

DEPARTMENT CONTACT

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.

Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.

Veteran’s Credit:
Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
For more information on veteran’s credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf (Download PDF reader)

Revised September 2025