Certified Medical Assistant

Job Title: Medical Assistant (MA)

Department: Clinical Operations

Reports To: Practice Manager / Clinical Supervisor

Employment Type: Full-Time / Part-Time

Position Summary

The Medical Assistant (MA) provides clinical and administrative support to healthcare providers to ensure efficient patient flow, high-quality care, and a positive patient experience. The MA performs a variety of patient care duties, assists with examinations and procedures, and supports daily clinic operations in compliance with established policies, protocols, and regulatory standards.

Essential Duties and Responsibilities

Clinical Responsibilities

• Room patients and obtain vital signs, height, weight, and medical histories
• Prepare patients for examinations and procedures
• Assist providers during exams and minor procedures
• Perform injections, phlebotomy, and specimen collection
• Administer medications and immunizations per provider order and protocol
• Ensure exam rooms are stocked, cleaned, and properly prepared
• Maintain accurate and timely documentation in the electronic medical record (EMR)
• Follow infection control, safety, and HIPAA guidelines at all times

Administrative Responsibilities

• Schedule patient MRI/CT appointments
• Respond to patient inquiries via phone, portal, or in person
• Process prior authorizations and referrals as assigned
• Manage medication refills under provider direction
• Coordinate diagnostic testing and follow-up appointments
• Assist with chart preparation and record management
• Submit necessary authorizations for medications

Skills and Competencies

• Patient-centered care and professionalism
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Time management in a fast-paced environment
• Adaptability and willingness to learn
• Must be willing to contribute to the success of the team

Physical Requirements

• Ability to stand, walk, and move throughout the clinic for extended periods
• Ability to lift up to 25 pounds
• Manual dexterity to perform clinical procedures

Work Environment

• Medical office
• Exposure to bloodborne pathogens and medical equipment

Job Type: Full-time

Pay: $19.75 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person