Certified Medical Assistant (CMA/RMA) - Float Team

Overview: Seeking a highly motivated individual interested in supporting multiple areas within the ambulatory clinic setting. The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly. Responsibilities:

• Room patients by collecting information on chief complaint, family history, social history, surgical history, and performing medication reconciliation

• Conduct telephone interactions with patients, families, pharmacies, and healthcare facilities as directed

• Gather and maintain patient information via telephone according to department policies

• Perform administrative tasks including:

  • Patient check‑in and check‑out

  • Prior authorizations

  • Scheduling appointments

  • Verification of benefits

  • Coordination of referrals and testing

• Carry out office procedures per department competencies

• Perform clinical procedures such as:

  • Urine catheterizations

  • Bladder scanning

  • Suture or staple removal

  • Application or removal of casts under provider direction

  • Reading negative TB skin test results or directing patients to nursing staff when results appear positive

  • Point‑of‑care diagnostic testing

• Provide written instructions for procedures, medications, and follow‑up per provider direction

• Retrieve and provide condition‑specific patient education from approved sources per provider orders

• Administer medications as ordered by the provider

• Assist with prescription refill requests following department protocols

• Call medications into pharmacies, notify patients of refills, and document actions in the EMR

• Maintain competencies related to point‑of‑care testing, equipment handling, and specialty skills

• Adapt to frequent changes in duties and workload

• Demonstrate effective oral and written communication skills

• Maintain respectful interactions with all colleagues

• Apply knowledge of medical terminology in daily tasks

• Maintain reliable transportation to support assignments across various ambulatory clinics

• Perform all department‑specific job functions when floating to other departments

• Complete medication reconciliation

• Administer injections

• Process medication refill requests

• Conduct point‑of‑care testing and process lab specimens

• Complete prior authorizations, forms, and coverage verification for HAMP as needed

• Collect and process specimens accurately

• Work weekends or holidays as required based on rotation

• Support pop‑up or temporary departments as needed

Qualifications:

Certifications

• Certified Medical Assistant (NCCT) – National Center for Competency Testing (NCCT)

• Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)

• Registered Medical Assistant (RMA) – American Medical Technologists (AMT)

• Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP)

• Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA)

• Registered Medical Assistant (RMA) – American Registry of Medical Assistants (ARMA)

• Basic Life Support (BLS) – American Heart Association (AHA); required within 30 days

• Registered Medical Assistant (RMA) – American Allied Health (AAH)

Education

• High School Diploma or GED

Carle Health Company Overview: Salary Range: The compensation range for this position is $18.33per hour - $29.69per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.