Position Summary
Position Summary
Performs patient care under the direction ofthe physician or Advanced Practice Provider (APP) in an ambulatory setting.
Responsibilities
Essential Functions
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Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
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Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
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Supports and demonstrates effective and professional communication with patients and family members.
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Works collaboratively with the administrative and operations staff.
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Gathers patient data through interview and observation.
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Assists patients and families with preparation for examination.
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Assiststhe physician or APP during examination and procedures.
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Demonstrates competency in specific tasks and skills as defined by the practice.
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Provides routine treatments and administers approved medication types.
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Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
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Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provides scheduling information for specialty testing and/or specialty physician consultation.
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Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
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Enters medication, laboratory, and diagnostic imaging ordersinto the electronic medicalsystem underthe direction of a provider.
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Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards.
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Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.
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Maintainsreasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal,state, and local standards.
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Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
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Demonstratesthe knowledge and skills necessary to provide care and assesses data appropriate to the age-specific needs of patients in their assigned department and/or unit.
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Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.
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Practices efficient use ofsupplies.
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Assiststhe business office as needed with reception,scheduling, and discharge of patients.
Qualifications
Education/Training
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High school graduate or equivalent.
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Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting) required.
Licensure/Certification
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Maintains current BLS Healthcare Provider Certification – and
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Maintains current certification orregistration by one ofthe following agencies:
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Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (www.nhanow.com)
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Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
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Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (www.amcaexams.com)
National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (
www.ncctinc.com)
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Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com)
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Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com), the American Registry of Medical Assistants (ARMA) (www.arma-cert.org), or by American Allied Health (AAH) (www.americanalliedhealth.com)
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Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.
Experience
Non