Certified Medical Assistant - Women's Center
General Job Summary: Position is responsible for performing duties in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and logistical tasks.
(Regulatory Notes: Medical assistants must adhere to the MA scope of practice. Medical Assistants must protect patients’ health information for confidentiality, authorized access for treatment and data security.)
Primary Job Responsibilities/Tasks may include, but not limited to:
Patient care responsibilities include:
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Escort patients to exam rooms/procedure room, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, collect patient history; perform screenings per provider guidelines, other physical examination preparations and document all information in patient’s chart.
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Assist patients as needed with walking transfers, dressing, collecting specimens.
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Perform nursing procedures under supervision of physician or physician assistant.
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Assist physician and physician assistant in exam rooms.
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Give instructions to patients/families as instructed by physician or physician assistant.
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Serves as the first point of response to patient care related telephone calls and messages. Takes telephone messages and provide feedback and answers to patient/physician/pharmacy calls per Physician/ACP direction.
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Collect information and process messages from patients and front office staff to physicians and physician assistants.
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Clinical pharmacology; drug administration through various routes except IV’s including injections;
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Assists with minor surgery including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal.
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Administers injections.
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Instructs patients with assistive devices, body mechanics, and home care;
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Initiate laboratory procedures in accordance with Occupational Safety and Health Administration (OSHA) guidelines and quality control methods;
- CLIA-waived testing;
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Capillary punctures and venipunctures;
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Specimen handling such as urine, throat, vaginal, stool, and sputum;
- Initiates electrocardiography testing including mounting.
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Schedules appointments and referrals. Follows-up to insure completion of physician orders.
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Medication refills.
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Lab reconciliation.
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Complete forms and prior authorizations for medications.
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Monitor and check assigned Athena boxes and other assigned boxes for coverage.
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Work at different Tryon office locations as needed.
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Other duties as assigned.
Clerical responsibilities include:
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Assembles patients’ health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans.
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Ensures all related reports, labs and information is available in patients’ medical records prior to their appointment.
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Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information in the EHR.
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Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
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Obtains and sends patient medical records to support seamless care delivery.
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Ensure that records are sent within one work day of chart completion to all physicians involved in a patient’s care.
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Obtains lab/X-ray reports, hospital notes, referral information, etc.;
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Completes forms/requisitions as needed;
- Schedules physician and ancillary appointments;
- Updates charts to ensure that information is complete and filed appropriately.
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Alerts physician when chart is incomplete or is has not been completed within established time standards.
Environmental/logistical responsibilities include:
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Checks schedules and organizes patient flow;
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Sets up instruments and equipment according to department protocols;
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Cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control;
- Performs Medical/surgical asepsis, sterilization, instrument wrapping and autoclaving;
- Cleans sterilizer according to scheduled maintenance program and keeps appropriate records;
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Keeps exam rooms stocked with adequate medical supplies, orders, sorts, and stores supplies;
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Completes biohazard waste disposal and monitoring;
- Maintains all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
Requirements:
Education:
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High school diploma or equivalent and completion of an accredited Medical Assisting program (CAAHEP or ABHES).
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Medical Assistant certification required.
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Maintain American Heart Association or American Red Cross BLS certification.
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Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
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Completion of TB test will be required.
Experience:
- Minimum one year of recent experience working in a medical facility as a medical assistant, preferably in gynecology, and/or documented evidence of externship completed in a medical office.
- Vital signs, venipuncture, capillary, and injection.
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E.H.R. utilization.
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Serving customers in person and on the phone
Physical Requirements:
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Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
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Must be able to lift and support weight of 35 pounds.
- Ability to concentrate on details.
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Use of computer for long periods of time.