Certified Professional Coder II

What We Offer:

Why This Role Matters

As a Certified Professional Coder II, you will be part of a dynamic team of Ambulatory Coders supporting patient care by driving accuracy and adherence to coding guidelines, governmental and private Third-Party rules, and regulations. Demonstrating Novant Health’s commitment to deliver the most remarkable patient experience, in every dimension, every time.

What You’ll Do:

• Schedule: Monday – Friday, daytime hours
• Perform monthly on-site visits to assigned clinics within the Wilmington, NC area.
• Review and code work queues as assigned by applying coding principles for correct coding including sequencing.
• Query providers for clarification of incomplete or ambiguous documentation as appropriate and monitor for timely responses.
• Provide provider education and regular feedback on ICD-10 and correct coding issues.
• Evaluate and identify front-end and back-end error trends for training needs and bring them to the attention of the coding manager.
• Communicate and participate in departmental meetings and initiatives involving coding and the revenue cycle enhancement process.
• Demonstrate a comprehensive knowledge of all procedures concerning the sequencing of diagnoses, procedures such as but not limited to those outlined in ICD-10-CM, CPT, HCPCS, and CMS guidelines.

What You’ll Need

Required:

• Licensure: CPC, CPC-A, CCS-P, COC, CMC, RHIA, or RHIT credentials.
• High School Diploma or GED.
• 2+ years of healthcare experience with at least 1 year of professional coding experience.
• Working knowledge of Current Procedure Technology (CPT), ICD-10 CM, and HCPCS coding.
• Ability to effectively communicate and work with patients, physicians, staff, and administration.
• Outstanding interpersonal, written, and verbal communication skills and the ability to work independently with minimal supervision.
• Able to perform self-audit of work and awareness of the impact on revenue cycle.
• Must be professional in demeanor, dress, and communication style with the ability to pass a mock feedback session with physicians.

Preferred:

• 2+ years of medical terminology experience and customer service experience in a clinic setting.
• Direct provider communication experience.
• Experience with EPIC Resolute Billing.

What’s In It for You:

• Hybrid work opportunity.
• Comprehensive benefits include medical, dental, vision, life insurance, generous PTO.
• Retirement fund with matching contributions.
• Tuition assistance for qualifying team members.