Chakwal - Medical Billing Lead Follow Up

Location: Must be Residents and must belong to Chakwal

Job Summary:

We are seeking an experienced Follow-Up Billing Lead to manage and oversee insurance follow-up operations for our medical billing company. The ideal candidate will have strong hands-on experience in AR follow-ups, denial management, and team leadership, with the ability to drive collections and improve overall revenue performance. Candidates must reside in Chakwal.

Key Responsibilities:

• Lead and manage the insurance follow-up (AR) team to ensure timely resolution of unpaid and underpaid claims
• Perform hands-on follow-up with insurance payers via calls, portals, and correspondence
• Analyze and resolve claim denials, rejections, and payment discrepancies
• Monitor AR aging reports and ensure follow-up on claims within defined TATs
• Ensure compliance with payer guidelines, HIPAA, and company SOPs
• Prepare daily, weekly, and monthly performance and productivity reports
• Train, mentor, and support team members to improve efficiency and quality
• Coordinate with charge entry, payment posting, and quality teams to resolve issues
• Identify process gaps and recommend improvements to maximize collections

Required Qualifications & Skills:

• 3–5 years of experience in medical billing insurance follow-up / AR
• Prior experience in a lead or senior role is strongly preferred
• Strong knowledge of US healthcare billing, CPT, ICD-10, ICD-11, and denial management
• Excellent communication skills (verbal and written English)
• Proven ability to handle complex AR and payer escalations
• Strong analytical and reporting skills
• Ability to work independently and manage team targets effectively

Location Requirement:

• Must be currently residing in Chakwal

What We Offer:

• Competitive salary based on experience
• Stable work environment
• Growth and leadership opportunities
• Performance-based incentives

Job Type: Full-time

Work Location: In person