Chartered Accountant - REMIT Programme

Chartered Accountant – Assessment and Improvement of Compliance Management Practices in RTO-I & CTO Karachi

The Revenue Mobilisation, Investment and Trade (REMIT) is a seven-year (2021 – 2027) programme funded by the UK’s Foreign, Commonwealth and Development Office (FCDO) and is implemented by Adam Smith International (ASI). The programme provides technical assistance (TA) to Pakistan with a broader objective to implement reforms for strengthening macroeconomic stability and improving conditions for high and sustained growth, mutual prosperity, job creation and poverty reduction. The Programme works towards supporting the Government of Pakistan, its relevant ministries, institutions, and departments to strengthen revenue mobilisation reforms/initiatives, address investment environment challenges, facilitate trade and drive competitiveness by reducing trade barriers, and improve the macroeconomic policy and its management.

To strengthen compliance management practices in field formations, the Federal Board of Revenue (FBR) has sought technical assistance through the REMIT Programme. A diagnostic review will be undertaken in Karachi, covering one Regional Tax Office (RTO) and the Corporate Tax Office (CTO). The review will help identify current gaps and opportunities, and generate actionable recommendations aimed at streamlining processes, improving resource utilisation, and enhancing the capacity of officers to manage compliance workloads more effectively.

Undertaking a diagnostic review of selected field formations will establish a baseline of current compliance practices, identify bottlenecks in workflows and supervisory oversight, and translate findings into actionable recommendations for case-management, office processes, and prioritization frameworks. The review will also assess actual use of dashboards/MIS and decision-support tools in day-to-day operations and explore practical nudges to improve taxpayer responsiveness.

Job Summary

The Chartered Accountant will conduct the analytical review of compliance processes across RTO-I and CTO Karachi, mapping jurisdictional structures, segmenting taxpayer groups, and clarifying end-to-end case flows. They will reconcile documented procedures with actual field practice using desk evidence, MIS/dashboards, and case records to surface bottlenecks, control gaps, and data-quality issues. Drawing on audit discipline and international benchmarks, they will benchmark practices and frame realistic improvements to workflows, oversight, and decision rights. They will shape risk-based approaches to case prioritisation and advise on where behavioural nudges can enhance outcomes. They will translate findings into clear guidance and KPIs for officers and leadership, and work closely with focal officers and analysts to ensure recommendations are practical, measurable, and ready for adoption. They will also support leadership briefings, validation sessions, and early piloting to pave the way for implementation.

Duties and Responsibilities

• Conduct analytical reviews of compliance workflows across RTO-I and CTO Karachi, mapping jurisdictional structures, roles, and decision rights.
• Build taxpayer segmentation (by behaviour and revenue impact) and analyse case lifecycles from initiation to closure to surface systemic issues.
• Reconcile documented SOPs with on-the-ground practice using desk evidence, MIS/dashboards, case files, and field observations.
• Identify control gaps, bottlenecks, duplication, and data-quality issues; propose corrective controls and governance adjustments.
• Benchmark processes against international good practice, including the OECD Compliance Risk Management model, and translate relevant elements to the local context.
• Develop evidence-based recommendations on workflow redesign, supervisory oversight, and use of data/MIS for decision-making.
• Shape risk-based approaches to case prioritisation (criteria, thresholds, and triggers) grounded in quantitative analysis.
• Advise on behavioural nudge opportunities (audience, channel, timing, and message) and establish metrics to assess impact.
• Define practical KPIs and a monitoring approach to track adoption, cycle times, and compliance outcomes post-change.
• Conduct structured interviews with officers and supervisors; synthesise insights with quantitative findings into clear issue notes.
• Produce accurate process maps and supporting analytical exhibits that are version-controlled and leadership-ready.
• Collaborate closely with Business Analysts and focal officers to validate findings and ensure operational feasibility.
• Prepare briefing materials for leadership engagements; support validation workshops and early piloting of priority changes.
• Uphold documentation discipline (sources, assumptions, codebooks) to ensure auditability and smooth handover.
• Integrate inclusion considerations where relevant, reflecting differences in taxpayer experiences in analysis and recommendations

Qualifications and Experience:

• Chartered Accountant with 5+ years of relevant experience in tax processes, compliance reviews, and financial/operational audits.
• Demonstrated understanding of revenue administration workflows (case initiation, follow-up, enforcement, closure) and associated SOPs/controls.
• Working knowledge of international standards with the ability to translate benchmarks into practical, context-appropriate improvements.
• Strong quantitative skills—comfortable with MIS/dashboards and administrative datasets; able to build structured analyses, segment taxpayers, and derive evidence-based recommendations.
• Experience conducting structured interviews, testing “documented vs. practiced” procedures, and synthesising qualitative and quantitative findings into clear issue notes.
• Strong drafting and presentation skills—capable of producing leadership-ready materials (process maps, exhibits, KPI views) and briefing senior counterparts.
• Experience supporting pilot rollouts, validation workshops, and adoption tracking.
• Proficient in English and Urdu; willing to conduct fieldwork and stakeholder sessions in Karachi.

Reporting

The “The Chartered Accountants” will report to the REMIT Team Lead and REMIT Tax Lead.

Level of Effort (LOE)

The level of effort for this assignment is around 72 days.

Application and Deadline

The deadline to apply is Wednesday 17th December 2025.