Chat Support Executive

Job Description.

• Communication Skills
• Clear, concise, and professional writing

Customer Service Skills

• Empathy and patience with customers
• Problem-solving mindset
• Ability to handle complaints professionally
• Customer-focused attitude

Technical & Product Knowledge

• Understanding of the company’s products or services
• Ability to troubleshoot basic issues
• Familiarity with FAQs, help centers, or knowledge bases
• Strong grammar, spelling, and punctuation
• Ability to explain solutions simply and politely
• Proper tone (friendly, calm, and empathetic)

Requirements:

• Bachelor’s completed
• 2+ years of Customer services experience
• Strong communication and organizational skills

Working Hours:

• Rotational 9-Hour Shift (5 days a week)

Benefits:

• Career Growth.

Location: Lahore- On-site

Job Type: Full-time

Pay: Rs40,000.00 - Rs45,000.00 per month

Work Location: In person