Chat Support Specialist / CSR

Job Title: CRM / Customer Support Representative (Chat, Email & Phone) – Onsite

Join Our Team as a CRM / Customer Support Representative!

We are looking for a dedicated and professional individual to join our team as a Customer Support Representative (CSR). If you have excellent communication skills and experience handling customers via chat, email, or phone, we would love to hear from you.

Key Responsibilities:

• Respond to customer inquiries via chat, email, and phone in a timely manner
• Provide accurate information and resolve customer concerns professionally
• Maintain customer records using CRM systems
• Ensure customer satisfaction through clear and effective communication
• Follow company guidelines and maintain service quality standards

Requirements:

• Fluent in both Urdu and English (spoken and written)
• Experience dealing with Pakistani customers (preferred)
• Basic computer knowledge and good typing speed
• Strong communication and problem-solving skills
• Responsible, punctual, and professional attitude

What We Offer:

• Competitive salary (PKR 25,000 – 30,000/month)
• Friendly and supportive work environment
• Opportunities for professional growth and development

If you are motivated and ready to grow with us, apply now and send your CV.
Send your CV via WhatsApp at:
+92 335 7522202

Job Type: Full-time

Pay: Rs25,000.00 - Rs30,000.00 per month

Work Location: In person