Chief Digital Officer

Chief Digital Officer

Corporate 1100-Corporate Office, Bangalore, Karnataka, India

• Develop and articulate the company's overall strategic direction and vision.

• Conduct in-depth market and competitive analysis to identify growth opportunities and potential threats.

• Focus on growth, diversification and achieving scale as the bank transitions from a SFB to a Universal Bank.

• Craft bank’s unique value proposition, oversee strategic initiatives and ensure alignment with long term goals of the bank.

• Work with leadership team to address the market dynamics, emerging trends and evolving customer needs.

• Identify and evaluate strategic partnerships, acquisitions, and business development opportunities.

• Monitor and report on key performance indicators to measure the success of strategic initiatives.

• Number of vendors / consultants:

• Number of portfolio products:

• Volume of recruitment:

• Number of Customers:

• Develop a robust strategic roadmap to guide the bank in its transformation to a universal bank, focusing on growth across different business verticals.

• Identify and evaluate new business opportunities, partnerships and acquisition targets that will allow the bank to diversify its revenue streams and scale operations across the regions.

• Conduct in-depth market research and competitive analysis to identify growth opportunities and potential threats

• Analyze industry trends, best practices and competitive landscape to guide strategic thinking and decisions.

• Forge strategic partnerships to integrate innovative lending and payment solutions, expanding the bank’s reach and product offerings.

• Collaborate extensively internally to ensure the Bank’s strategy is effectively structured and embedded so that teams and colleagues know how they contribute to the Bank’s overall objectives.

• Provide trusted advice and insight to the Executive team and the Board on emerging market trends and policy developments, including how they could impact or be exploited.

• Collaborate effectively with the CFO and Finance team to ensure robust monitoring and reporting of the Bank’s progress against its objectives.

• Build and maintain strong, mutually beneficial partnerships with key policymakers and stakeholders across the market and the wider finance ecosystem to support the Bank in fulfilling its mission and objectives.

• Foster relationships with key stakeholders, including board members, partners, investors and customers.

• Provide feedback on required analyses to advance solution development and to support execution of strategic initiatives.

• Communicate well-structured, data-driven and clearly articulated points-of-view to influence and meet stakeholders’ expectations.

• Study customer segments and work with Businesses to identify new products and services or recommend changes to current offerings

• Oversee the bank’s strategic planning cycle, ensuring alignment with the organization’s goal of becoming a universal bank.

• Continuously create, develop and execute strategic plans that advance the mission of the organization.

• Develop performance management frameworks to monitor strategic initiatives across business verticals, ensuring timely and effective execution.

• Establish governance frameworks for innovation-led projects, ensuring that all new initiatives are monitored for success and aligned with the bank’s strategic priorities.

• Analyze risks and complex issues to provide strategic guidance & efficient solutions.

• Work closely with the Financial Planning and Analytics team on Budgeting and P&L strategies of the bank

• Promote a culture of innovation across the bank by encouraging teams to develop creative solutions for business challenges.

• Responsible for product research and driving innovations as a part of the product strategy in ensuring the company is ready to capture emerging and future consumer demands.

• Providing and guiding team members to foster professional growth whilst promoting culture of accountability.

• Build a culture of continuous learning within the strategy team and across the bank, ensuring that best practices are applied.

• Expert at effectively pivoting between strategic development and tactical deployment

• Digital Banking and Analytics

• Project Management

• Risk Management

• P&L understanding

• Exceptional listening, persuasion, negotiation and conflict management skills

• Adaptability

• Innovation & Problem-Solving

• Customer-centric Mindset

• Analytical Thinking

• Forward thinking with the ability to engage others in casting a broader and focused vision

• Flexible mindset & innovative thinker who is wiling to challenge standard thinking with new ideas, approaches and solutions

• Ability to motivate teams, lead complex projects

• Strategic Agility

• Financial & Business Acumen

• Risk Management

• Excellent Communication & Presentation Skills

• Ability to collaborate with various departments

• Forward-Thinking Mindset

• Board and Board Sub-Committees

• Bank-wide Committees on Products, Processes & Governance

• All Vertical / Functional Heads

• IT Project Teams

• Functional Product Teams

• Branch Heads, RSMs & RBMs

• Industry Leadership & Thought Leaders

• Industry Forums (CII, IBA, SFB Associations etc.) / Consortiums

• Consultants

• CEOs / Founders / Vertical Heads of Technology Vendors and Fintech Partners