Why Work at Ambassador Hotel Kansas City?
At Ambassador Hotel Kansas City, Autograph Collection, we offer more than just a workplace—we provide a dynamic environment where exceptional service meets a passion for hospitality. Located in the heart of downtown Kansas City, our boutique luxury hotel blends historic charm with modern elegance, creating unforgettable experiences for both guests and curators. The Ambassador features 43 beautifully appointed guest rooms, the acclaimed Lonnie’s Reno Club, an intimate jazz lounge celebrating Kansas City’s musical legacy, and The American Reserve, a sophisticated dining experience. With stylish event spaces and a culture of excellence, working at the Ambassador means being part of a team that values innovation, hospitality, and making every moment memorable.
DEPARTMENT: Maintenance
REPORTS TO: General Manager
STATUS: Exempt
RESPONSIBILITIES:- Facilitates the daily maintenance operation throughout the properties managed by the Company.Conducts regular walk-throughs and visually assesses the safe and efficient maintenance andoperation of the physical structure of the hotel, restaurants, and all banquet/private dining spacesincluding all mechanical, electrical, HVAC systems and any other related equipment.
- Monitors properties throughout the year through detailed property walks/checklists to ensurebudgeted and emergency capital needs are met.
- Informs the General Manager and Company department heads on a regular basis regarding thespecific and overall condition of the building structures, related systems and equipment, offeringprudent, cost effective proposals for maintaining these systems or improving safety.
- Develops and oversees the preventative maintenance process and manages the repair work orderprocess. Ensures all work orders are processed in an efficient, priority-oriented manner.
- Implements and manages procedures and practices that ensure quality assurance for workperformed by Company maintenance teams, as well as outside vendors.
- Serves as a Project Manager of all major projects, including routine maintenance, repairs,replacements, renovations and capital improvement projects. Ensures all projects are completed ontime and according to specifications. Reports on progress on a regular basis to Senior Leadership ofthe Company.
- Ensures that there is an adequate inventory of parts, supplies, tools and materials available througheffective ordering. Orders supplies in accordance with prepared budget.
- Advises General Manager and President of new developments which may affect profit, schedule,costs, customer relations, and/or inter-departmental relations.
- Serves on the Company Safety Committee. Maintains a working knowledge of safety policies andregulations to ensure duties of self and others are performed in a safe manner. Be aware ofhazardous areas. Works to ensure the safety of our guests and associates. Strictly enforces safetyprocedures.
- Assists with bidding out projects to multiple vendors and getting competitive quotes.
- Implements Company guidelines on preservation of historic structures and assets.
- Provides training to property leadership in all areas related to engineering.
- Manages maintenance staff while maintaining the integrity of facilities and systems.
- Additional duties on request by the General Manager. On occasion, may be asked to performfunctions of a higher or lower skill.
KNOWLEDGE, SKILLS AND ABILITIES:- Ability to communicate and cooperate positively with peers and supervisor.
- Ability to keep accurate accounts of all parts and equipment orders.
- Strong project management skills/ability to create processes/keep deadlines.
- Ability to read and translate blueprints, electrical diagrams and schedules.
- Knowledge of codes and specifications. Ability to research and learn regulatory requirements.
- Knowledge of general work safety practices.
- Knowledge in operation of power tools and maintenance equipment.
MAINTENANCE MANAGER
- Must have a valid driver’s license.
PHYSICAL REQUIREMENTS
- Able to remain mobile, walk and stand during entire shift. Ability to lift up to 60l lbs.
- Able to work the majority of a shift outdoors in all weather as the business dictates.
- Able to use a computer and sit for extended periods of time.
- Continually reaches, bends, lifts, carries, stoops and wipes during entire shift
- Able to work a varied schedule including holidays, weekends and nights as the Business dictates.