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Chief of Staff, Marketing

San Francisco, United States

Scale AI accelerates AI development by providing high-quality training data and infrastructure. We work with leading organizations to solve complex problems, enabling them to build transformative AI models. Join our team to shape the future of AI and push the boundaries of innovation.

About the Team

The Marketing and Communications teams at Scale are responsible for shaping and sharing the Scale story with the world. We are a dedicated, multidisciplinary group of marketers and communicators who are passionate about our brand, our products, and our customers. As our organization's programs continue to grow in scope and complexity, we are looking for a strategic and operationally-minded Chief of Staff to join our team.

You will:

Serve as a thought partner to the VP of Marketing, helping to shape the strategic direction of our programs.
Drive the operational cadence for the Marketing team, ensuring that all programs are running efficiently, on time, and on budget.
Partner with Marketing and Communications leadership, ensuring alignment, facilitating effective decision-making, and tracking progress against shared goals.
Facilitate cross-functional alignment between the Marketing and Communications teams, as well as with other key stakeholders across the organization, including Product, Sales, and the executive team.
Synthesize insights from across the business, customer base, and market landscape to inform our strategy and provide critical context for leadership decision-making.
Identify and incubate new, high-priority opportunities and programs, owning special projects from conception to execution that do not yet have a natural home within the organization.
Develop and implement processes and systems to improve the overall operational efficiency and effectiveness of the Marketing and Communications organizations.
Prepare and present executive-level communications and presentations for internal and external audiences.

Ideally, you'd have:

5-7+ years of experience in a strategic or operational role, such as a Principal Marketer, Chief of Staff, business operations, or management consulting.
A strong understanding of marketing and communications principles and practices, ideally within a B2B technology or enterprise software company.
Proven ability to lead and manage complex, cross-functional projects with multiple stakeholders.
Excellent written and verbal communication skills, with the ability to articulate complex ideas and influence at all levels of the organization.
A highly organized and detail-oriented approach, with a passion for operational excellence.
The ability to thrive in a fast-paced, ambiguous, and rapidly changing environment.

Nice to haves:

Experience in the AI or machine learning industry.
Experience working in a high-growth startup environment.
Experience with marketing and project management tools such as HubSpot, Salesforce, and Asana.

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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