Chief Operations Officer ( General Contracting )

Job Title: Chief Operations Officer (COO)

Reports To: Chief Executive Officer (CEO) / Managing Director

Job Purpose:

The Chief Operations Officer (COO) is responsible for overseeing and managing all operational activities of the general contracting business, ensuring projects are delivered on time, within budget, and to the highest quality standards. The COO will drive operational excellence, implement best practices, and align operations with the company’s strategic objectives.

Key Responsibilities:

• Strategic Leadership:
• Develop and implement operational strategies aligned with the company’s business goals.
• Oversee long-term planning and ensure operational scalability.
• Project & Operations Management:
• Lead all project execution activities from planning to delivery.
• Ensure compliance with contracts, specifications, quality standards, and health & safety regulations.
• Monitor project performance metrics including cost control, schedule adherence, and resource utilization.
• Financial & Budgetary Oversight:
• Work closely with the finance department to manage budgets, forecasts, and cost control for all projects.
• Evaluate and improve profitability and efficiency of operations.
• Team Leadership & Development:
• Manage and mentor department heads including construction, procurement, engineering, and quality control.
• Build high-performing teams, establish KPIs, and ensure continuous improvement.
• Client & Stakeholder Relations:
• Maintain strong relationships with clients, consultants, subcontractors, and suppliers.
• Oversee contract negotiations and dispute resolution to ensure smooth project execution.
• Compliance & Risk Management:
• Ensure adherence to local regulations, company policies, and industry standards.
• Identify potential risks and implement mitigation measures across all operational activities.
• Innovation & Process Improvement:
• Drive the adoption of technology, automation, and best practices to enhance productivity.
• Implement policies and procedures to improve operational efficiency and quality.

Qualifications & Experience:

• Bachelor’s degree in Civil Engineering, Construction Management, or related field (Master’s degree preferred).
• 10–15 years of progressive experience in the construction/general contracting industry, with at least 5 years in a senior leadership role.
• Proven experience in managing large-scale projects and cross-functional teams.
• Strong knowledge of project management methodologies, local regulations, and safety standards.
• Excellent financial acumen, strategic planning, and problem-solving skills.
• Outstanding leadership, communication, and negotiation abilities.

Key Skills:

• Strategic and operational planning
• Leadership and team development
• Project management and cost control
• Client relationship management
• Contract negotiation and risk management
• Change management and innovation

Job Type: Full-time