Chief Systems Analyst – IT Infrastructure & Services

Role Overview

The Chief Systems Analyst is responsible for analyzing infrastructure-related data, evaluating emerging technologies, and ensuring that IT systems align with organizational requirements. The role supports planning, design, and implementation of data centers, networks, cloud platforms, servers, virtualization environments , and related services.

Key Responsibilities

• Analyze and evaluate emerging technologies to enhance infrastructure performance, reliability, and scalability .
• Design and optimize IT infrastructure solutions including data centers, networks, servers, and cloud computing platforms.
• Lead capacity planning, performance optimization, and disaster recovery initiatives.
• Identify root causes of complex infrastructure issues using detailed systems analysis.
• Collaborate with application, operations, and cybersecurity teams to ensure robust support across enterprise systems.
• Prepare technical documentation , analytical reports, and architectural blueprints.
• Develop and review infrastructure standards, policies, and roadmaps .
• Integrate on-premises and cloud environments such as Azure and VMware.
• Support infrastructure-related projects to ensure timely delivery and alignment with strategic objectives.
• Monitor and report KPIs and SLAs , and coordinate with vendors and service providers.
• Ensure strict adherence to information security policies , RTA guidelines, and ITIL service management frameworks.

Required Qualifications

• Bachelor’s degree in Information Technology Engineering, Computer Science , or a related field (Master’s preferred).
• Professional certifications such as Azure Solutions Architect , VMware VCP/VCAP , Cisco CCNP/CCIE , or equivalent.
• Minimum 8 years of experience in IT systems analysis.

Technical Skills

• Cloud infrastructure design and operations ( Azure, AWS, GCP )
• Virtualization platforms ( VMware vSphere, Hyper-V )
• Networking ( TCP/IP, routing, switching, firewalls )
• Storage systems ( SAN/NAS ) and backup solutions
• Infrastructure automation ( Terraform, Ansible, PowerShell )
• Monitoring platforms ( SolarWinds, Nagios, Azure Monitor )
• Disaster recovery and business continuity planning