Child Support Case Manager

GENERAL DESCRIPTION:

Under general supervision, the Child Support Case Manager manages child support cases in accordance with federal, state and local laws and procedures, and testifies in court as needed.

QUALIFICATIONS: An example of acceptable qualifications:

Equivalent combination of education, experience and training will be considered for applicants lacking an Associates Degree.

Associates Degree from an accredited college or university with major course work in criminology, social work, psychology, or related field; or two (2) recent documented work experience in child support functions involving conducting investigations to locate absent parents, establishment of paternity, and enforcement of child support orders; or any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities.

MINIMUM ACCEPTABLE CHARACTERISTICS: (*indicates developed after employment)

Knowledge of: County and departmental goals and objectives;* County and departmental policies and procedures;* government structure and procedures; generally accepting accounting principles; budgeting; interviewing; social work techniques; behavior modification techniques; child development; community resources and services; English grammar and spelling; records management; public relations; case management; foster care polices, programs, rules, and regulations; social services policies, programs, rules and regulations; workplace safety; office practices and procedures.

Skill in: Typing; data entry; word processing; computer operation; computer programs (e.g., Microsoft Office, DJFS specific software, etc.); adding machine or calculator operation; use of modern office equipment.

Ability to: deal with many variables and determine specific action; recognize unusual or threatening conditions and take appropriate action; understand most difficult classes of concepts; understand, interpret, and apply laws, rules, or regulations to specific situations; read, copy, and record figures accurately; add, subtract, multiply, and divide whole numbers; calculate fractions, decimals, and percentages; prepare accurate documentation; compile and prepare reports; use proper research methods to gather data; copy records precisely without error; communicate effectively; understand a variety of written and/or verbal communications; handle sensitive inquiries from and contacts with officials and general public; conduct effective interviews; sort items into categories according to established methods; gather, collate, and classify information; maintain records according to established procedures; develop and maintain effective working relationships; travel to and gain access to worksite.

Job Type: Full-time

Pay: $22.01 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person