Children's Services Manager - 3.2026

Description

Examples of Duties

• Oversees all areas of Children’s Services including supervision of children’s librarians, the teen librarian, the Mother Goose library associate, children’s associates, and teen programming pages
• Provides and models excellent customer service to all users of the library
• Identifies community needs and works with staff to establish programs and services to meet these needs
• Develops and maintains effective relationships with schools, community groups, and agencies involved with service to children and teens, including participation on committees
• Oversees planning, scheduling, promotion, and evaluation of children’s and teen programs
• Conducts programs for children, teens, parents and caregivers
• Supervises the development of children’s and teen collections, including online resources
• Maintains up-to-date knowledge of educational trends, services and technology for children and teens
• Assists with questions on software, makerspace tools, and other technology related needs to customers of all ages
• Keeps informed about new practices and use of technology in libraries
• Contributes to the library’s website, e-newsletter, and social media
• Assists with strategic planning processes and the design and implementation of annual objectives
• Participates as a member in the work and activities of professional associations
• Contributions to the library profession through local and/or national professional associations
• Participates in departmental and library-wide training and activities, including technology and safety training
• Provides excellent internal and external customer service
• Other duties as assigned

Requirements

• Ability to create a welcoming, happy, engaging atmosphere for children, teens, and those who accompany them
• Ability to provide a high level of personalized service to library users of all ages; children and teens in particular
• Ability to plan, implement, and evaluate effective library services for children, teens, parents, caregivers and educators
• Ability to issue guidance and ensure compliance with the Library’s Rules of Conduct and policies
• Excellent computer and technology skills, including use of computers, mobile devices, and social media
• Proficiency with workplace productivity software, including skills in Microsoft Office Suite
• Excellent interpersonal skills and friendly, helpful manner for modeling customer service expectations
• Knowledge and expertise in the areas of child development, adolescent development, reading development and early childhood education
• Knowledge of professional-level library practices and ability to keep up with developments in the field
• Proven leadership and management skills that foster teamwork, effective communication and high morale
• Evidence of past community involvement
• Excellent speaking and writing skills
• Good vision and hearing to effectively engage with customers
• Manual dexterity to operate computer. phone, and makerspace equipment
• Physical ability to lift library materials weighing up to 40 pounds and to push fully loaded carts of library materials
• Valid driver's license, acceptable driving history, and personal automobile for job-related transportation
• Satisfactory pre-employment background check

Acceptable Experience and Training

• Master of Library Science degree (MLS) from ALA-accredited institution required
• One year of supervisory experience required
• Experience with youth programs required
• Two years of public library experience preferred
• Extensive experience with automated library catalog and circulation software required
• Knowledge of Spanish and/or French is helpful
• Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities