CIRCULATION ASSISTANT RFT

In this role you will:

• Provide reference assistance for customers via face-to-face and telephone

• Restock and shelve materials, including shelf-reading, as necessary.
• Assist in developing and removing displays.
• Assist customers with obtaining library accounts and the check-out and return of materials.
• Provide information regarding programs, events and other initiatives.
• Provide assistance to customers with Library equipment.
• Ensure customers are following library policies and help contribute to a safe environment.

You will need to be:

• Friendly, patient, and able to engage with people from varying cultural and economic backgrounds.
• Organized, detail-oriented, and able to work with competing tasks and priorities.
• Able to effectively communicate with staff and customers, and interact with the public in a consistent and friendly manner.
• Flexible, positive, able to exercise sound independent judgment, and willing to work with colleagues to successfully overcome challenges.

You will need to have:

• High school diploma or general education degree (GED).
• Previous customer service experience preferred.
• Strong communication and organization skills.
• Comfort with using and learning new technology as the Library continues to evolve.

You will get:

• Competitive salary range starting at $15.82 per hour
• Medical, dental and life insurance
• Paid vacation, holidays, and sick days
• Pension plan through the Employees Retirement System of the City of St. Louis

• Professional development

Hours for this position are:

Mon - Wed 9-6; Thurs 11 - 8, Alternating Fri & Sat 8:30-5:00; some Sundays 1-5; Hours subject to change.

About SLPL:

St. Louis Public Library is a true urban library, representing the historic center of the St. Louis region: the City of St. Louis. With its roots in the mid-1800s, St. Louis Public Library has a long history of innovation and service, a large and historic collection including rare books and extensive special collections, and a diverse and dedicated staff. Our technology is a major resource throughout the City and beyond, and the Library makes an enormous investment in technology annually to keep them state of the art. We operate 15 locations in a relatively small city of 61 square miles. These range from magnificent Central Library – one of the world’s great public libraries – to regional and neighborhood libraries that vary in size and design but are centerpieces in their communities. St. Louis was an early, passionate supporter of library services to children, and that remains a core value and mission. Outreach into our varied communities, marketing the Library’s remarkable strengths, and working with civic and cultural partners to benefit St. Louisans are all closely held values and goals at the Library.

About Central Library:

Central Library, an architectural masterpiece designed by Cass Gilbert, opened to the public on January 6, 1912, after more than four years of construction. As Central Library neared 100 years of service, a remarkable group of St. Louisans worked together to restore and renew this great Library and prepare it for the digital world of the 21st century, all while preserving its historic beauty and continuing to make available its remarkable physical collections.

About downtown St. Louis:

Central Library is located in downtown St. Louis, and is surrounded by other notable architecture and cultural destinations. Central is also within easy walking distance of many great restaurants, sporting and entertainment venues.

To apply:

If you are interested in this opportunity, please visit slpl.org and click on the Careers link, and submit both your cover letter and your resume with your application. Thank you!