City OS Product Manager

We are seeking a City OS Product Manager to define, develop, and manage the City Operating System (City OS) product that enables integration, data exchange, and digital services across the smart city ecosystem.

The role ensures the platform delivers business value, scalability, interoperability, and user adoption , acting as the bridge between business stakeholders, technology teams, and partners.

Key Responsibilities

Product Strategy & Vision

• Define the City OS product vision, roadmap, and value proposition .
• Align product strategy with smart city and organizational objectives .
• Identify new capabilities, integrations, and service opportunities.
• Conduct market and technology research to inform product decisions.

Product Planning & Roadmap

• Develop and maintain the product roadmap and backlog .
• Prioritize features based on value, impact, and feasibility.
• Define product requirements, user stories, and acceptance criteria .
• Collaborate with architecture and engineering teams to deliver solutions.

Stakeholder & Ecosystem Management

• Engage with government entities, operators, and technology partners .
• Gather user and stakeholder requirements and feedback .
• Coordinate with vendors and technology providers .
• Support adoption and onboarding of platform users.

Delivery & Lifecycle Management

• Work with delivery teams to ensure successful implementation .
• Oversee testing, release planning, and deployment readiness .
• Monitor product performance and user adoption .
• Drive continuous product improvement .

Performance & Value Tracking

• Define product KPIs and success metrics .
• Monitor usage, benefits realization, and ROI .
• Provide product performance reports and insights to stakeholders.

Skills & Abilities

Core Competencies

• Product management and roadmap planning
• Platform and ecosystem thinking
• Smart city and data platform understanding
• Stakeholder and vendor management
• Business case development and value realization

Leadership & Behavioral Skills

• Strategic and customer-centric mindset
• Strong communication and facilitation skills
• Analytical and data-driven decision-making
• Problem-solving and prioritization ability
• Collaboration and influencing skills

Education & Experience

• Bachelor’s degree in Engineering, IT, Computer Science , or related field; MBA or Product Management certification is a plus.
• 8–12+ years in product management or digital platform roles.
• Experience in smart city, data platforms, IoT, or digital transformation .

Preferred Certifications

• Agile/Scrum certifications (CSM, SAFe)
• Product Management certifications (advantage)

Typical Previous Roles

• Senior Product Manager
• Platform Product Manager
• Digital Product Lead
• Smart City Product Manager

Preferred Tools

• Product & Delivery: Jira, Azure DevOps, Confluence
• Analytics & Reporting: Power BI, Tableau, Advanced Excel
• Documentation & Collaboration: SharePoint, Microsoft Teams
• Design & Ideation (optional): Miro, Figma

Soft Skills

• Strong product thinking and prioritization skills
• Excellent stakeholder engagement and communication skills
• Strategic and user-centric mindset
• Ability to manage complex ecosystems and integrations
• Continuous improvement and innovation mindset