Claims Manager

Job Summary

The Claims Manager is responsible for leading and overseeing all aspects of workplace safety, risk management, and regulatory compliance across the organization. This position develops, implements, and maintains safety and loss prevention programs to ensure the protection of employees, assets, and the company’s overall operations. The role serves as a strategic partner to leadership teams, fostering a culture of safety, accountability, and continuous improvement.

Duties/Responsibilities

Develop and Lead Safety Programs Design, implement, and manage comprehensive safety and health programs focused on incident prevention, hazard control, and emergency preparedness.

• Champion a proactive, prevention-first safety culture; model visible safety leadership on the floor and in the field.
• Integrate safety and risk objectives into annual operating plans and site department KPIs.
• Lead cross-functional safety councils and engage frontline employees through suggestion programs, near-miss reporting, and recognition.

Ensure Regulatory Compliance: Monitor and ensure compliance with all applicable federal, state, and local safety, health, and environmental regulations (e.g., OSHA, EPA, state labor laws).

Conduct Risk Assessments and Audits: Identify potential hazards and vulnerabilities across facilities; conduct inspections, safety audits, and job hazard analyses to minimize risks.

Incident and Accident Investigation: Oversee investigations of workplace accidents, injuries, and near misses; ensure accurate documentation, determine root causes, and implement corrective actions.

• Track corrective and preventive actions to closure; verify effectiveness and share learnings across sites.

Insurance and Claims Management Coordinate insurance coverage, workers’ compensation claims, and liability issues; work with carriers, adjusters, and legal teams to mitigate losses.

• Manage workers’ compensation claims; expedite reporting, case management, modified duty, and early return-to-work programs.

Training and Development: Develop and facilitate safety and compliance training programs for employees, supervisors, and managers to build awareness and ensure adherence to policies.

• Lead structured change management for new policies and standards; ensure clear, multi channel communication and adoption.
• Issue timely safety alerts and lessons learned following incidents or regulatory updates.
• Promote just-culture principles, encouraging reporting without fear of retaliation.
• Ensure accessibility of training materials and PPE to accommodate all team members.

Reporting and Data Analysis: Prepare and analyze reports on safety performance, incident trends, and compliance status; present findings and recommendations to leadership.

Emergency Response and Preparedness: Maintain emergency response plans, lead drills, and coordinate resources for crisis management and disaster recovery.

Promote Safety Culture Partner with leadership and operations to encourage employee engagement, accountability, and proactive participation in safety initiatives.

Essential Skills and Qualifications

Education: Bachelor’s degree in occupational safety, Environmental Health, Risk Management, or related field required. Master’s degree preferred.

Experience: Minimum of 5 years of progressive experience in safety, risk management, or industrial health and safety leadership.

Certifications: CSP (Certified Safety Professional), ASP (Associate Safety Professional), or equivalent certification preferred.

Knowledge: Comprehensive understanding of OSHA standards, workers’ compensation, and risk management practices.

Skills:

• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Proven leadership and decision-making skills.
• Ability to influence and partner with all levels of the organization.
• Must have a reliable smartphone as a condition of employment for timekeeping, employee portal access, and company communications.

Physical Requirements

• Ability to walk, stand, and inspect facilities regularly.
• Occasionally required to lift up to 30 pounds.
• Must be able to work in varying environmental conditions (production areas, outdoors, etc.).

Work Environment

• Combination of office and manufacturing settings.
• May be exposed to noise, temperature variations, and moving machinery during site inspections.
• Regular travel between company facilities may be required.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: In person