Claims Manager

Claims Manager

Eastern, Saudi Arabia

About the role

The Claims Manager protects ACWA commercial and contractual position by:

• Managing EPC contractor claims, variations, and disputes
• Ensuring strict compliance with the EPC Contract, PPA, and Project Agreements
• Safeguarding project schedule, budget, and lender requirements

This role typically reports to the Project Director or Commercial Director and works closely with Legal, Project Controls, Engineering, and Finance teams.

Duties and Responsibilities

1. Lead preparation, evaluation, and submission of all contractual claims related to delay, disruption, acceleration, productivity loss, design changes, scope growth, force majeure, and employer-caused events.

2. Manage all Extension of Time (EOT) claims with full supporting documentation and critical path impact analysis.

3. Review and respond to claims submitted by EPC contractors, subcontractors, consultants, and suppliers.

4. Ensure all notices, claim submissions, and responses are issued in strict compliance with contract timelines and conditions precedent.

5. Commercial Strategy & Recovery

Develop claim strategies to maximize entitlement recovery while minimizing exposure.

6. Quantify cost impacts including prolongation, disruption, idle resources, inflation, and acceleration costs.

7. Support negotiation and settlement of high-value claims and disputed matters.

8. Advise executive management on commercial exposure and recovery opportunities.

9. Delay Analysis & Planning Interface

Work closely with planning teams to analyze schedule impacts using Primavera P6 or equivalent tools.

10. Perform forensic delay analysis using recognized methodologies (TIA, Window Analysis, As-Planned vs As-Built, etc.).

11. Validate contractor schedules, revised programs, and mitigation plans.

Contractual & Legal Support:

1. Interpret EPC, subcontract, consultancy, and supply agreements.

Coordinate with legal counsel on dispute escalation, adjudication, arbitration, and litigation matters.

2. Maintain claim registers, evidence files, correspondence logs, and dispute records.

3. Support preparation for arbitration under ICC / LCIA / other governing forums where applicable.

4. Stakeholder Management

Lead commercial meetings with owners, lenders, engineers, contractors, and subcontractors.

5. Present claim status, risks, and strategy to senior management and board members.

6. Build professional relationships while firmly protecting company interests.

7. Governance & Reporting

Establish robust claims procedures, templates, and controls across the project.

8. Issue monthly executive reports covering live claims, values, probabilities, risks, and resolutions.

9. Ensure lessons learned are captured for future projects.

Qualifications:

1. Bachelor’s Degree in Engineering, Construction Management, Quantity Surveying, Law, or related discipline.

2. Master’s Degree or MBA preferred.

3. Professional certifications desirable: RICS, AACE International, PMP, MRICS, FRICS, etc.

What are we looking for?

1. Minimum 15 years of experience in claims management for major industrial / infrastructure projects.

2. Strong experience in large-scale CCGT Power Plants (EPC environment).

3. Proven record handling claims valued in hundreds of millions SAR/USD.

4. Experience with international contractors such as Doosan Enerbility, SEPCOIII, Siemens Energy, GE Vernova or similar is an advantage.