Claims Manager - Commercial Lines

About HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Why Choose HUB?

Throughout our network of more than 650 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

• are seeking a progressive work environment at a rapidly growing organization

• have a desire to help construction industry clients protect their projects and future

• have an entrepreneurial spirit and are challenged by the opportunity to grow the business

• are focused on learning and development to enhance your construction insurance and claims expertise

• are a self-starter willing to invest time and energy to learn the technical aspects of construction risk

• believe in integrity and building success by developing relationships with others

Job Requirements

• Communicate with insureds, carriers, adjusters, attorneys/counsel, and various stakeholders throughout the life cycle of claims

• Organize and participate in claim review meetings and new business presentations with commercial clients

• Maintain comprehensive diary systems and document all follow-ups, status updates, and advocacy efforts within claim files

• Maintain high level of interaction with HUB account service teams

• Create and issue correspondence, including written advocacy letters addressing coverage issues.

• Track claims success stories and results achieved through effective advocacy

• Contribute toward quarterly newsletters and articles to specifically address claim trends, lessons learned from losses, and highlight key coverage issues facing clients

• Demonstrate effective claim management skills and mentor other colleagues on claim nuances.

Required Experience:

• 7-10 years of commercial insurance claims advocacy experience

• General knowledge in all lines of commercial claims with a specialty focus in one area (e.g., property or liability)

• Proven ability to work independently and collaboratively with a team

• Excellent attention to detail, particularly in reviewing contracts and insurance policy endorsements

• Excellent oral & written communication skills with ability to explain complex coverage issues to all project stakeholders

• Proficiency with all MS Office Applications and claims management systems

• P&C License required; can be secured post-hire

• Occasional travel

• Hybrid work schedule; must be onsite at the designated office location a minimum of three (3) days per week

Preferred Qualifications:

• Professional designations such as CIC, CRIS, CRM, or AIC

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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