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Interacts effectively with our insureds, brokers, adverse parties/carriers, witnesses, and attorneys in order to effectively complete investigations and collect assets due the company.
Interacts with national/local regulatory bureaus as needed.
Recognizes and responds to business opportunities by finding and implementing new resources and evaluating collection practices for ways to increase efficiencies.
Reviews bonds, accounting records, invoices and other required material during the investigation and recovery effort and notifies appropriate parties of outstanding issues as needed.
Networks with other teams, maintaining good communication and information sharing.
Makes the best use of resources available to ensure comprehensive solutions to collections issues.
Prepares reports outlining investigation findings, analyzes cases and recommends appropriate course of action.
Recommends and/or implements collection process improvements, integrating new concepts, approaches and attitudes while remaining focused on goals.
Monitors and controls expenses incurred on claims and salvage cases.
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