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Claims - Reporting Specialist II
Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.
If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Build your future with us
Our Claims Operations department is currently seeking a Claims Reporting Specialist II. The Claims Reporting Specialist is responsible for interpreting data requests (primarily statutory related), communicating with internal and external customers, and reporting claims data on a recurring basis. This individual will ensure data accuracy, completeness, and timely delivery of reports. This role contributes to continuous improvement efforts by identifying opportunities to enhance reporting processes, optimizing data quality, and partnering with data analysts to increase efficiency through automation and standardization.
Starting pay: The pay range for this position is $40,000 - $47,000 annually. Pay is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be ready to:
- Provide timely responses to data calls and other requests from states and regulatory entities
- Review and interpret statutory requests to identify procedures for compliance, eliciting input from other departments when needed
- Process and submit data to state regulatory entities related to medical malpractice, workers compensation, catastrophe-related data, or other claim related reporting for statutory bodies, agents, and/or insureds
- Independently extract data using various claims tools
- Collaborate with other analysts on the team and external customers to compile data and streamline processes
- Collaborate with other departments to ensure superior data quality across systems
- Prepare and coordinate data-related statutory audits
- Maintain efficient and effective processes by documenting and updating the steps for each unique reporting request
- Demonstrate autonomy to find resolution on reporting issues
- Assist with training and other reporting assignments as needed
Be equipped with:
- keen attention to detail
- strong written and verbal communication skills
- strong analytical and problem-solving skills
- ability to understand and interpret reporting requirements written in a variety of formats
- understanding of internal claim applications and the relationship to reporting
- ability to comprehend technical and logical concepts and adapt quickly to changes
- fluency with Microsoft Excel
- ability to edit and execute queries in order to extract data
- comfortability to learn new tools
- superior time management skills to maintain own workflow, juggle multiple reports simultaneously, meet strict deadlines, and avoid fines/penalties
knowledge of insurance industry, including experience with claims or related insurance area
- 2+ years of experience with workers’ compensation claims or reporting (claims or otherwise)
- ability to understand and interpret reporting requirements written in a variety of formats and jargons
- ability to work and communicate effectively with co-workers, external, and internal customers
- intermediate Microsoft Excel skills, including knowledge of vlookups, pivot tables, and other functionality
- Qualified candidates have 3+ years of relevant work experience, or an equivalent combination of education and experience
Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; gender identity and transgender status; religion; national origin; age; disability; military service, veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. about the Federal Employment Notices.
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