Important Recruitment Information for this vacancy

Agency Information:

The Office of the State Treasurer, located in Topeka, KS was designated as the fiscal agent for the State of Kansas in 1908. The Unclaimed Property department of the office is responsible for reuniting rightful owners and heirs with unclaimed assets currently being held by the State of Kansas.

You can find more information about our office at www.KansasStateTreasurer.com.

About the Position

Who can apply: Anyone (External)

Classified/Unclassified Service: Unclassified

Full-Time/Part-Time: Full-Time

Regular/Temporary: Regular

Work Schedule: 8am-5pm M-F

Eligible to Receive Benefits: Yes

Veterans' Preference Eligible: Yes

Search Keywords: Topeka, State Treasurer

Compensation: $38,001 ($18.27/Hour)

Employment Benefits

Comprehensive medical, mental, dental, vision, and additional coverage

Sick & Vacation leave

Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

Paid State Holidays (designated by the Governor annually)

Fitness Centers in select locations

Employee discounts with the STAR Program

Retirement and deferred compensation programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Position Summary: Claims Service Representative (CSR)

Job Responsibilities may include but are not limited to the following:

60% - Customer Service/Administrative

• Communicate effectively with potential owners by telephone, in writing, and in person to provide or clarify information, explain claims procedures, or to obtain additional information necessary to process a claim. Perform general administrative duties including responding to in-bound calls, data entry of incoming claims, scanning, research, payment processing, maintenance of filing and records systems, and composing written correspondence.

30% - Claims Processing

• Receive Unclaimed Property (UP) claims submitted by potential owners of the property and review for accuracy and completeness. Review, process and approve claims based upon established policies and procedures and utilizing independent judgment. Maintain required security and confidentiality of owner, claimant, and holder information.

5% - Event Participation

• Participate in UP events including but not limited to the Kansas State Fair, telethons, and events for various clubs and organizations where claimants may request UP searches. Occasionally events may require travel and some overnight stays.

5% - Other Duties

• Other duties as assigned or deemed necessary by the Deputy Director of Unclaimed Property, Director of Unclaimed Property, or agency leadership.

Qualifications

• Education: High School Diploma or Equivalent

Licensing & Certification: Valid Drivers' License

Minimum Qualifications: One year experience in general office, clerical and administrative support work. Education may be substituted for experience as determined relevant by the agency.

Preferred Qualifications: Knowledge of or direct work experience in claims processing in an office environment.

Special knowledge, skills and abilities: Must possess exceptional communication and interpersonal skills. Must be able to demonstrate a working knowledge of Windows operating system, spreadsheet applications and word processing applications. Must be able to operate personal computer, laptop and office equipment including scanner/printer/fax. Must be able to learn, apply and explain rules, regulations, policies and procecures related to Unclaimed Property.

Post-Offer, Pre-employment Requirements:

Background check

• Reference check

Recruiter Contact Information

Name: Tracy Warren

Email: HR@Treasurer.ks.gov

Phone: 785-296-4145

Mailing Address:

Office of the Kansas State Treasurer

900 SW Jackson, Suite 201

Topeka, KS 66612-1585

Job Application Process

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Email – sent to the Preferred email on the My Contact Information page

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Required Documents for this Application to be Complete

Upload these on the Careers - My Job Applications page

Transcripts

DD214 (if you are claiming Veteran’s Preference)

Upload these on the Attachments step in your Job Application

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