Claims Specialist

Job Overview

We are seeking a dedicated and detail-oriented Claims Specialist to join our fast-paced and dynamic team. Claims Specialists (CS) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CS, you conduct interviews to obtain, clarify and verify information for initial eligibility for various benefits. In addition, you resolve discrepancies, clarify issues, and make final decisions for initial and post-entitlement benefits and payments; adjudicate entitlement or disallowance actions; and use SSA’s computer systems to access and update claims information.

Entry into these positions is at the GS-5 and GS-7 level, depending on education and experience, with career ladder advancement opportunity within the position to the GS-11 level. Salaries are competitive and include locality adjustments based on the job location.

Qualifications

• Must be a U.S. Citizen
• Have excellent communication and people skills
• Successful completion of a 4-yr course of study leading to a bachelor's degree
• Pass a Meet and Deal Panel Interview

Information on Salary and Benefits

• Competitive starting salaries: between $40,736 at the GS-5 level and $50,460 at the GS-7 level. (Salaries vary by geographic location - Harrisonburg, VA is considered Locality Pay Area of Rest of U.S.)
• An excellent retirement program that includes a tax-deferred savings plan with matching contributions.
• Health and life insurance (the Government pays a portion of the costs).
• 13 vacation days a year (20 days after 3 years, 26 days after 15 years).
• 13 days paid sick leave each year with unlimited accumulation of unused sick leave.
• 11 paid Federal holidays.
• Cash awards for adopted suggestions and exemplary work performance.
• Compressed and flexible work schedules.
• Opportunities for advancement

MAKE A DIFFERENCE IN YOUR COMMUNITY!

Social Security helps people through their life’s journey in many ways. You will make a positive difference in the lives of people, from all walks of life, who need help applying for retirement, disability, and other critical benefits and services.

Pay: $40,736.00 - $50,460.00 per year

Work Location: In person